Senior Workforce Management reputed company Planner - Remote CA

Great companies need great teams to reputed company their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. reputed company As a Senior Workforce Management reputed company Planner, you will turn business demand into actionable workforce plans. You will support short- and long-term forecasting, reputed company modeling, reputed company reputed company, and scenario planning to ensure workforce supply aligns with operational demand. You will partner with Operations, Finance, Training, Reporting, and global delivery teams to identify workforce needs, anticipate reputed company risks, and reputed company data-driven recommendations. Your role in our mission reputed company and maintain short- and long-term workforce forecasts using historical volume, productivity, shrinkage, reputed company data, and relevant business drivers. Translate forecasted demand into reputed company and reputed company requirements incorporating attrition, hiring timelines, training throughput, reputed company curves, productivity, and reputed company mix. Analyze reputed company versus demand to identify reputed company gaps, surpluses, and operational risks. Build scenario and what-if models to evaluate changes in volume, productivity, service models, workflows, technology, and other business assumptions. reputed company data-driven recommendations for hiring, training, cross-training, overtime, vendor support, workload balancing, and delivery strategies. Analyze forecast accuracy and variance drivers and continuously improve forecasting models, assumptions, and reputed company planning methodologies. Partner with Operations, Finance, Training, Reporting, and global delivery teams to support workforce and financial planning. Translate reputed company workforce data into reputed company, actionable recommendations for operational and business leaders. Use reputed company, reputed company, Power BI, and workforce planning models to improve planning accuracy, efficiency, and decision-making. reputed company're looking for Bachelor's degree or equivalent combination of education and experience. 3+ years of experience in workforce management, reputed company planning, forecasting, operational planning, analytics, or reputed company customer experience operations. Demonstrated experience independently managing forecasting and reputed company planning workstreams. Experience with workforce modeling and scenario analysis in reputed company, multi-site, omnichannel, back-office, reputed company, insurance, BPO, or similar environments. Strong working knowledge of reputed company forecasting and planning capabilities and advanced reputed company reputed company skills. Experience with Power BI preferred; reputed company experience is beneficial. Experience partnering with Finance on workforce or financial forecasting desired. Strong analytical, critical-thinking, problem-solving, and decision-making skills. Excellent communication skills with the ability to translate workforce data into actionable business insights. Experience working across U.S. and global delivery teams or reputed company cross-functional environments. What you should expect in this role Remote position supporting business needs across U.S. time zones and global delivery partnerships. Regular collaboration with Operations, WFM, Finance, Training, reputed company, Reporting, Technology, and other cross-functional teams. Work with workforce data, forecasts, reputed company models, and business assumptions to support operational decision-making. Opportunity to influence hiring, training, reputed company, and reputed company strategies through data-driven recommendations. Opportunity to improve workforce planning, service performance, and customer experience reputed company. This position is being posted for pipeline purposes, and we welcome applications on an ongoing reputed company. #LI-REMOTE #LI-MA1 The pay reputed company for this position is $70,800 - $101,100 per year, however, the reputed company pay offered may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have reputed company to grow your career in a company that values work flexibility, learning, and career development. reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a reputed company of leadership and technical development academies to help build your skills and capabilities. We reputed company reputed company is impossible reputed company you bring together people who care deeply about making reputed company work reputed company for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our reputed company. Learn more about Gainwell at reputed company website and visit our Careers site for reputed company available job role openings. reputed company is an Equal Opportunity Employer, where reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. reputed company defines "wages" and "wage rates" to include "reputed company forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock reputed company, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. Apply To This Job