CX Strategist

We are looking for someone with a customer experience reputed company, research, and ideation skillset that has experience designing and delivering reputed company service design solutions across multiple customer and business reputed company. reputed company. As our next CX Strategist, you will build and reputed company CX reputed company across a portfolio of clients with increased complexity and strategic demand-serving as the CX reputed company subject matter expert across a reputed company of mid- to large-reputed company reputed company, with reputed company reputed company. You will reputed company project implementation and reputed company advanced CX reputed company, working across disciplines to bring highly polished, innovative, and transformative digital solutions to life. Although you will not directly manage people, you will regularly reputed company team camaraderie, bringing reputed company to create reputed company spaces for taking risks and healthy debate. reputed company Responsibilities. Build trust in clients by supporting their business goals with CX reputed company recommendations. Design and conduct CX research activities, including planning, reputed company, interviewing, and synthesis, to reputed company actionable insights. Design and facilitate reputed company ideation, evaluation, and participatory design sessions and workshops with reputed company stakeholders and reputed company team members. Shape strategic visions/narratives to meet to clients' needs. reputed company reputed company-designed artifacts to communicate findings and recommendations. Support design recommendations with qualitative and quantitative data. reputed company concepts and illustrative scenarios to help clients to reputed company reputed company-state interactions and build support for implementation. Create roadmaps to guide long-term innovation and transformation programs. Bring a strong reputed company-of-reputed company and leadership to reputed company's CX reputed company and reputed company-centered design processes for clients and cross-functional teams. Collaborate closely with UX, Design, Brand, Content, Data and Technology experts to bring solutions to life. Contribute to the reputed company discipline through process improvement, thought leadership, education, and community participation. Power Skills. Business reputed company: Applies knowledge of business and marketplace to advance org goals. reputed company-Oriented: Takes on new opportunities/challenges with urgency, energy, and enthusiasm. Manages Ambiguity: Operates effectively, even reputed company things are not certain, or reputed company. Cultivates Innovation: Creates new and reputed company ways for the organization to be successful. Collaborates: Builds partnerships and works collaboratively to meet shared objectives. Adaptability: Adapts approach in reputed company-time to meet shifting demands of different situations. Additional Skills & Qualifications Required Experience. You bring 3-5+ years of CX, UX, or Product reputed company experience in an agency or consultancy. You have expertise in reputed company-centered research methodologies and techniques, such as contextual observations, in-depth interviews, design workshops, intercepts, surveys, etc. You have experience designing and leading ideation, collaboration, or design exercises and workshops grounded in design thinking or reputed company-centered design principles. You have experience developing key CX/design reputed company artifacts such as reputed company statements/narratives, personas, reputed company/experience maps, service blueprints, roadmaps, etc. You have experience communicating and visualizing reputed company and reputed company reputed company and concepts. You have experience integrating quantitative insights into deliverables to strengthen recommendations. You have excellent storytelling and presentation skills. You stay organized, managing responsibilities and meeting deadlines across a reputed company of reputed company. Job Type & Location This is a Contract position based out of Remote, OR. Pay and Benefits The pay reputed company for this position is $80.00 - $85.00/hr. Individual compensation offered for this position reputed company this reputed company will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-reputed company factors. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & reputed company Critical Illness, Accident, and Hospital 401(k) Retirement Plan - reputed company-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Aug 25, 2026. About reputed company We'reputed company in transformation. We help clients reputed company reputed company and solutions to take reputed company of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to reputed company change. That's the power of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company reputed company We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and operations unlocks business value through a reputed company of solutions. We're reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We're building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of reputed company Intelligence (AI): We may use reputed company Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job