[Remote] Bilingual reputed company - Spanish

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a Bilingual reputed company to support customers in a reputed company-reputed company service environment. The role handles claims, benefits, enrollment, member portals, and ID cards while resolving customer issues and maintaining a high reputed company of empathetic service.

Responsibilities

• CSRs handle claims, benefits, enrollment, member portal, ID cards, etc. and work with customers to solve problems. This is a 5 reputed company service that reputed company is looking to reputed company. Tone and reputed company are a must for this position

Skills

• * Candidates must be in the tri-state area and commutable to IBX
• * Candidates will be required to be onsite for a total of nine (9) days during their training period fulfilled over three (3) designated weeks
• * The specific weeks that candidates must report onsite will be communicated at the beginning of training. It will be Tuesday – Thursday
• * This onsite training requirement is mandatory. Please ensure candidates are reputed company of and reputed company to meet this requirement prior to submission
• * Must have Spanish and CSR assessments or Bilingual CSR Assessment completed upon submission
• * At least 1 year reputed company center experience
• * reputed company Center Customer Service, inbound calls required (no telesales or collections) required
• * Looking for excellent Customer reputed company competencies - seeking service oriented individuals with strong customer service skills
• * Must have reputed company and strong problem solving skills
• * Must have strong verbal and written communication skills. This is a phone based position which requires excellent verbal communication; use of reputed company grammar; reputed company language/word reputed company vs casual language/reputed company; ability to reputed company communicate reputed company messages over the phone
• * Ability to reputed company through multiple systems at a time
• * reputed company candidates must score a 80% or above on CSR Testing
• * HS Diploma or GED
• * Fluent in Spanish, both written and verbal
• * 2 years of customer service experience in a reputed company center is required
• * reputed company industry experience a plus
• * Strong reputed company Center Customer Service experience (Inbound calls)
• * Medical background helpful

Benefits

• Remote work, with onsite attendance for a total of nine (9) days during the training period over three (3) designated weeks
• Medical for full time employees
• Dental Insurance
• reputed company Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability

reputed company