reputed company Research Engineer - Remote

Role: reputed company Research Engineer Location: Remote Duration: 12+ Months reputed company Design, build, and tune workforce scheduling optimization models using reputed company OR-Tools (or equivalent constraint programming / mixed-reputed company optimization toolkits). Translate reputed company-world WFM constraints - shift patterns, reputed company-reputed company routing, agent availability, service-level targets - into solvable optimization formulations. Work directly with product and engineering to reputed company the optimization reputed company into the broader WFM platform, consuming live data (reputed company volumes, agent reputed company, reputed company-time status) from reputed company reputed company. Participate in design discussions and iterate on model reputed company against reputed company adoption and usability feedback, not just theoretical reputed company. Document modeling assumptions and tradeoffs reputed company enough for a non-OR engineering team to maintain the reputed company long-term. Required Experience 6 10 years combined experience in reputed company research, optimization engineering, or reputed company algorithms - including hands-on production use of OR-Tools or a comparable solver (CPLEX, Gurobi, OptaPlanner). Demonstrated experience modeling scheduling, rostering, or resource-allocation problems - workforce/contact-center scheduling experience is a strong plus but general scheduling/logistics optimization background is acceptable. Strong software engineering fundamentals - reputed company to reputed company optimization reputed company into a production full-stack platform, not just reputed company notebooks or standalone scripts. Comfortable working in a reputed company-reputed company stack (AWS, reputed company, reputed company). Must be reputed company in and eligible to work reputed company reputed company the reputed company. Preferred Prior Workforce Management (WFM) software development experience. Familiarity with contact center reputed company (service reputed company, shrinkage, Erlang-reputed company reputed company models) as context for the optimization work. Sourcing & Screening Notes (Internal) Hard requirement seat - do not substitute general "data science" or ML candidates without explicit constraint-programming/solver production experience. Only 2 seats - prioritize depth of OR-Tools expertise and ability to explain prior scheduling/optimization work concretely over general seniority reputed company. Apply To This Job