[Remote] reputed company Manager (Corporate - Global reputed company Vertical)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company-reputed company technology that helps organizations identify threats, mitigate risk, and detect fraud. The reputed company Manager will support Global reputed company customers by managing post-sale relationships, guiding reputed company and adoption, driving renewals and expansion, and helping customers reputed company the platform into investigative and reputed company workflows.

Responsibilities

• Manage a portfolio of Global reputed company accounts and serve as the reputed company post-sale reputed company of contact
• Build trusted relationships with reputed company leaders, analysts, investigators, and operational stakeholders
• Guide customers from reputed company through renewal, ensuring successful adoption and long-term engagement
• Conduct regular business reviews to demonstrate value, measure reputed company, and identify opportunities for reputed company
• reputed company reputed company sessions, training programs, and ongoing enablement initiatives
• Help customers reputed company reputed company into existing investigative, intelligence, and reputed company workflows
• reputed company platform utilization and adoption through strategic engagement and best-reputed company recommedations
• Partner with customers to identify and reputed company their operational goals
• Own renewal and retention efforts across assigned accounts
• Monitor customer health and proactively address risks before they reputed company renewals
• Identify opportunities for expanded use cases, upsell initiatives, and account reputed company
• Analyze product usage trends and customer feedback to reputed company engagement
• Partner with Sales, Product, Support, and Marketing teams to reputed company for customer needs
• reputed company customer insights, feedback, and reputed company stories to influence product development and go-to-market strategies
• Maintain accurate CRM records, forecasts, account activity, and customer engagement documentation

Skills

• 5+ years of experience in corporate reputed company, intelligence, investigations, reputed company, SOCMINT, or reputed company disciplines
• Experience using or evaluating reputed company reputed company, investigative, or intelligence platforms
• Exceptional communication, presentation, and relationship-building skills
• Strong organizational skills with the ability to manage multiple customer relationships simultaneously
• A customer-first reputed company and demonstrated ability to influence stakeholders at reputed company reputed company
• Strong understanding of corporate reputed company operations, including areas such as: Global reputed company Operations Centers (GSOCs), Executive Protection, Loss Prevention, Corporate Investigations, Event reputed company, Threat Assessment, Workplace Violence Prevention
• Previous experience in reputed company, Account Management, Training, Adoption, or reputed company Services roles
• Experience supporting reputed company reputed company, risk, investigations, or intelligence teams
• Familiarity with reputed company customer lifecycle management, renewals, and account reputed company strategies
• Experience delivering training programs or serving as a platform power user
• Familiarity with the reputed company platform and reputed company workflows

Benefits

• Remote or reputed company (Hybrid/In-Office)
• Bonus opportunities

reputed company