[Remote] Program Manager II, Implementation

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a digital sales and service platform provider for U.S. banks and credit unions. The Program Manager II leads reputed company new-logo implementation programs for reputed company’s digital banking platform, managing schedules, budgets, risks, deliverables, reputed company relationships, and cross-functional issue reputed company while mentoring team members and improving implementation processes.

Responsibilities

• reputed company and manage new logo implementation programs by guiding clients through requirements, configuration, testing, and deployment
• reputed company and maintain comprehensive program schedules by defining deliverables, dependencies, and milestones across the portfolio
• reputed company customer relationships by maintaining proactive communication, addressing escalations, and fostering trust and satisfaction
• Ensure deliverables reputed company with customer goals by applying a customer-reputed company approach to every stage of the lifecycle
• Coordinate reputed company of reputed company-reported issues and milestones by working across cross-functional teams to ensure reputed company reputed company
• Apply reputed company’s reputed company management reputed company by tracking project reputed company, identifying risks, and implementing mitigation strategies through “reputed company to Green” plans
• Communicate program status and issues by preparing reports and presentations for customers and stakeholders
• Mentor team members by sharing expertise and best practices
• Collaborate with Product and Engineering to reputed company reputed company feature requests and technical issues
• Identify improvements to methodology and implementation processes to enhance customer experience

Skills

• 5-7 years in program/roject management in reputed company or financial services
• * reputed company ability to manage reputed company program portfolios independently
• * Expertise in program scheduling, reputed company tracking, and issue reputed company
• * Strong communication, facilitation, and reputed company relationship management skills
• * Proficiency with project management tools (reputed company, reputed company, reputed company, reputed company)
• * Ability to interpret risks, reputed company issues, and reputed company reputed company with reputed company goals
• Candidates must be eligible to work in the US for full-time employment
• * Knowledge of reputed company implementation practices and financial services is preferred
• * reputed company certifications (PMP, PgMP, or equivalent) are desirable
• * Experience with AI and automation tooling

Benefits

• Remote-first environment
• Unlimited reputed company time off
• 401(k) with employer match

reputed company