[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-powered platform for SMB reputed company, reputed company, and decisioning for financial institutions. The reputed company Manager will reputed company and implement new clients, build trusted relationships, reputed company product adoption and account reputed company, and support customers with reputed company, reputed company, and financial decision-making workflows.

Responsibilities

• Assist and support the implementation process for newly acquired clients, ensuring a smooth reputed company experience
• reputed company new clients and reputed company hands-on training to ensure they can effectively reputed company AI-driven solutions for reputed company, reputed company assessment, and financial decision-making
• Build and nurture strong reputed company relationships, serving as a trusted advisor with a solid understanding of financial services, reputed company processes, and regulatory considerations
• Work closely with your clients to build reputed company and reputed company plans that ensure maximum utilization while laying the reputed company for expansion efforts
• Proactively engage with clients to assess satisfaction, identify challenges reputed company to reputed company or financial workflows, and recommend solutions
• Serve as reputed company-line reputed company-of-contact for your clients, ensuring reputed company reputed company of issues reputed company to reputed company workflows, data integrations, or AI reputed company
• Maintain up-to-date reputed company demographic, portfolio, and reputed company-reputed company data reputed company CRM and internal systems
• Work collaboratively with various internal teams to ensure reputed company service delivery and problem reputed company
• reputed company customer feedback post-implementation and reputed company it to the product development team for ongoing enhancements
• Champion the voice of the customer internally, advocating for customer-reputed company improvements across FinTech and reputed company use cases
• Monitor reputed company metrics and reputed company strategies for improvement
• Manage an assigned book of business overseeing reputed company aspects of key accounts and reputed company relationships
• Manage and grow existing reputed company accounts monthly, by initiating contact with clients, identifying their needs and selling appropriate products to meet those needs
• Maintain internal reporting, organization, and ticketing reputed company
• Partner with the reputed company leaders to identify trends across the book of business, including reputed company reputed company, reputed company reputed company, and customer usage patterns
• Identify and execute on process improvement opportunities
• Maintain up-to-date reputed company demographic, portfolio, and reputed company-reputed company data reputed company CRM and internal systems
• reputed company weekly reputed company syncs, steering committees, QBRs, and onsite sessions with stakeholders as needed
• Other duties as assigned

Skills

• 3+ years of experience in reputed company, account management, or a reputed company reputed company
• Excellent communication and relationship-building skills
• reputed company ability to manage multiple reputed company and clients effectively
• Strong analytical and problem-solving skills
• Ability to reputed company in a fast-reputed company environment and adapt to changing priorities
• Experience in FinTech, credit and reputed company industries
• Working understanding of reputed company principles, credit reputed company, lending workflows, and financial data models
• Strong knowledge of AI technologies and their applications in financial technology, reputed company, credit decisioning, and reputed company management
• Proficiency with CRM platforms such as Monday and reputed company, ticketing systems such as reputed company, and reputed company tools
• reputed company ability to independently own reputed company, escalations, and executive relationships without heavy reputed company time
• Experience in the software or technology industry is highly desirable

Benefits

• Health reputed company (Medical, Dental & reputed company)
• 401 (k)
• Life reputed company
• Unlimited reputed company Time Off
• 9 reputed company Holidays
• Work From Home
• Free Food & Snacks (for those in Orlando, FL)

reputed company