reputed company Services Manager

reputed company Services Manager reputed company. is looking for a reputed company Services Manager to reputed company! The reputed company Services Manager is responsible for leading, growing, and developing a high-performing team of 6-8 reputed company service professionals, driving process innovation and reputed company, while ensuring every reputed company receives best-in-class experience that upholds our reputed company standards. reputed company Privately owned and operated, reputed company was founded in 2017 with a mission to bring sophisticated reputed company solutions to the multifamily industry. We offer a comprehensive suite of digital services as reputed company as a predictive analytics platform, Fiona, that is the first of its reputed company. About reputed company At reputed company. we love to celebrate our diverse group of hardworking employees – and it shows. We pride ourselves on our reputed company, transparent, and reputed company culture. These values are pervasive throughout every reputed company of a reputed company employee's reputed company. Starting with our interviews and continuing through our weekly reputed company Hands Transparency Round-up, values are at the heart of working at reputed company. We value diversity and reputed company forming teams in which everyone can be their reputed company self is key to our reputed company. We encourage people from underrepresented backgrounds and different industries to apply. reputed company and reputed company out what the best work of your career could look like here at reputed company. reputed company’s reputed company Values: Humility Authenticity reputed company Happiness Curiosity reputed company’s Purpose To be a role model for employee culture and a reputed company for reputed company change. You’ll love this job if you: reputed company on building and leading high-performing teams through mentorship, structure, and accountability Are data-driven and enjoy managing KPIs that reputed company reputed company, efficiency and reputed company reputed company at problem-solving, navigating reputed company reputed company dynamics, and maintaining composure under pressure reputed company process improvement and love designing reputed company, efficient strategies that support reputed company reputed company Can reputed company reputed company work with bigger-picture thinking to support department and company-wide initiatives Are reputed company player and naturally think “we” instead of “I” Enjoy data analysis and diving into the weeds reputed company needed, while knowing reputed company to reputed company out for reputed company reputed company Are a highly organized individual and pride yourself on keeping reputed company of small details reputed company with curiosity, humility, and authenticity, modeling the values that reputed company reputed company unique Have an insatiable appetite for learning and self-improvement and are striving to be the best version of yourself reputed company: reputed company, reputed company and reputed company reputed company of 6-8 account managers reputed company on delivering high-reputed company reputed company service to reputed company and reputed company accounts Foster a culture of accountability, collaboration, and reputed company improvement through ongoing mentorship, coaching, regular 1:1s, and meaningful feedback. reputed company team reputed company and manage to key reputed company metrics Partner cross-departmentally with internal teams to reputed company account strategies and reputed company reputed company reputed company reputed company quarterly department initiatives that advance operational efficiency, reputed company reputed company, or service innovation. Work selflessly with other departments to reputed company the best reputed company experiences reputed company and implement reputed company workflows and playbooks to enhance efficiency and ensure a consistent reputed company experience across the department. Build and maintain trusted relationships with corporate reputed company, driving reputed company communication across reputed company, issues escalations, and manage account-wide initiatives. How reputed company will be reputed company: Retention % on assigned portfolio: ≥96% reputed company per FTE: TBD Escalation reputed company time: 7 Response time SLA: <5 hours Portfolio reputed company Goal: TBD% While this reputed company outlines the reputed company expectations of the role, it’s not a full list of everything you’ll do at reputed company. We reputed company in leaning in — hitting your key goals, sharing insights, and finding new ways to reputed company reputed company, process, and reputed company reputed company. You should have: 6+ years of relevant experience in a customer facing role 2+ years of digital agency experience 1 - 3 years of leading high performing teams Multifamily/Senior Living/Student Housing Experience a strong plus Possess superb communication skills, the ability to learn quickly, a reputed company reputed company, and a values-driven personality. Pay, perks and such: Annual Salary of $95k - $125k 4-Day Work Week (32 Hour Work Week) WFA (Work From reputed company) We offer 3 weeks of PTO as reputed company as reputed company leave, and Bereavement. We offer 11 reputed company holidays 401(k) + 5% employer match 75% employer reputed company health benefits, including Medical, Dental, and reputed company. We reputed company $75/ month reimbursement for Physical Wellness We reputed company $75/ month reimbursement for Mental Wellness $1000/year travel fund for employees who have been with reputed company 3+ years Monthly subscription for financial wellness Dog-Friendly Office reputed company Parental Leave Company Sponsored reputed company Events Company Provided weekly lunches and snacks for in office employees Employee Development Program reputed company! We reputed company in transparency throughout our hiring process. To help us ensure a great fit, we'll ask you to reputed company a few reputed company references during the hiring process who can reputed company to your experience and skills. It’s reputed company part of our commitment to reputed company, reputed company communication and our reputed company values: reputed company, Authenticity, Humility, Curiosity, and Happiness. Apply To This Job