Remote Live Chat Agent

We are seeking a highly skilled and customer-focused Remote Chat Support Agent to join our team. As a Chat Support Agent, you will provide exceptional customer service and support to our customers through live chat, resolving their inquiries and issues in a timely and professional manner. Responsibilities: • Respond to customer inquiries and issues via live chat • Resolve customer complaints and concerns in a timely and professional manner • Provide product and service information to customers • Troubleshoot and resolve technical issues with guidance from senior agents • Document customer interactions and update records in our database • Meet and exceed customer satisfaction and performance targets • Collaborate with colleagues to achieve team goals and objectives • Stay up-to-date with product knowledge and company updates through training and development programs Requirements: • 1-2 years of experience in customer service or chat support • Excellent communication... typing, and problem-solving skills • Ability to work independently in a remote setting • Strong attention to detail and organizational skills • Proficiency in chat software and technology • High school diploma or equivalent required; degree in a related field preferred Benefits: • Flexible schedule • Paid time off • Work from home • 2 weeks paid time off per year • Paid holidays • Health, dental, vision, and life insurance Apply Job!