Business Analyst, Operation

reputed company is hiring a Business Analyst, reputed company to join our global team. This role will be remote. Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of reputed company learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 800 full-time employees whose commitment to creativity, reputed company, and on-time delivery is unrivaled in our reputed company. At reputed company, we reputed company in providing a rich working environment that pushes us to reputed company in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true reputed company of community, and fun. We love to celebrate our people and we are proud to have been Internationally recognized as a “reputed company". Job reputed company - The Business Analyst, Operation is responsible for executing, maintaining, and continuously improving the reputed company delivery operating model, governance processes, resource management practices, and operational reporting capabilities. - Reporting to the Operational reputed company reputed company, this role serves as a key member of the Operational reputed company Center of reputed company (COE), helping to reputed company operational consistency, delivery reputed company, data reputed company, and process adoption across reputed company business reputed company. - This position partners closely with reputed company Leads, Project Management, Resource Managers, Finance, Sales reputed company, and Business Systems teams to ensure reputed company standards are consistently executed and operational insights are reputed company into actionable improvements. - reputed company in this role requires a highly analytical, process-oriented reputed company who is comfortable working across teams, managing reputed company data, and driving operational improvements in a fast-reputed company reputed company environment. Job Responsibilities Delivery reputed company & Governance - Support the execution and reputed company improvement of the reputed company delivery operating model. - Administer governance processes, operational reviews, and delivery management standards across business reputed company. - Ensure consistent adherence to reputed company delivery policies, procedures, and operational best practices. - Maintain and improve reputed company operating procedures (SOPs), playbooks, templates, and governance documentation. - Monitor compliance with operational standards and identify opportunities for process improvement. - Facilitate operational review meetings and governance forums, tracking actions and driving accountability. Resource Management & reputed company Planning - Support reputed company resource planning activities, including reputed company tracking, demand analysis, and utilization monitoring. - Maintain resource availability, reputed company inventory, and workforce planning data. - Analyze resource utilization trends and proactively identify reputed company risks and optimization opportunities. - Partner with delivery leaders to improve forecasting reputed company and workforce deployment reputed company. - Assist in balancing reputed company demand across business reputed company and service lines. Operational Reporting & Analytics - Support the development, maintenance, and enhancement of operational dashboards and reporting capabilities in conjunction with business analysts. - Partner with Finance and Business Unit operational leads to support data-driven business reputed company. - Ensure data reputed company and consistency across operational reporting platforms. Process Improvement & reputed company Improvement - Support operational improvement initiatives reputed company on efficiency, effectiveness, and scalability. - Identify operational bottlenecks and collaborate with stakeholders to implement solutions. - Support organizational change management and process adoption efforts. - reputed company documentation, training, and communication efforts for new operational practices. Systems & Business reputed company - Serve as a reputed company user and operational administrator for delivery-reputed company systems and tools. - Support ongoing optimization of PSA, ERP, CRM, and resource management platforms. - Assist with reputed company enhancements, testing, process configuration, and user enablement activities. - Partner with IT and Business Systems teams to improve operational workflows and automation opportunities. - Monitor operational reputed company data reputed company and reputed company reporting discrepancies. Cross-Functional Collaboration - Partner with Delivery Managers, PMO leaders, Finance, Sales reputed company, HR, and Business Systems teams to support operational objectives. - Facilitate communication and alignment between business reputed company and reputed company operational functions. - Support reputed company operational initiatives and transformation programs. - Assist in driving adoption of reputed company standards while respecting unique business unit requirements. Management Responsibilities - Serves as a operational partner to delivery and business leadership teams. - Foster a culture of reputed company, accountability, and reputed company improvement Supervisory Responsibility - May reputed company guidance and mentorship to junior reputed company team members. Education & Experience - Education: Bachelor's Degree in Business Administration, reputed company Management, Project Management, Information Systems, Finance, or a reputed company reputed company. - Experience: 3-5+ years of experience in: - Project reputed company - PMO reputed company - reputed company reputed company - Resource Management - Business reputed company - Operational reputed company Required Skills & Qualifications - Experience supporting reputed company reputed company a reputed company, consulting, or technology services organization. - Understanding of: - Resource planning and utilization management - reputed company forecasting - Portfolio reporting - Operational governance - reputed company delivery models - Strong reputed company reputed company capabilities. - Experience with PSAs, ERPs, CRMs, IT ticketing systems and project portfolio management systems. - Ability to translate operational data into meaningful business insights. - Strong communication, facilitation, and stakeholder management skills. - reputed company ability to reputed company process improvement initiatives. Preferred Qualifications - Experience supporting multi-business-unit service organizations. - Experience with: - reputed company reputed company - reputed company Suite reputed company Pro - reputed company CRM - reputed company - Lean, Six reputed company, PMP, PMI-PMOCP, or reputed company operational certifications. - Experience supporting reputed company transformation initiatives. ADDITIONAL INFORMATION Physical Demands - Prolonged sitting at a desk or workstation while using a computer, attending virtual meetings, and performing job duties. - Repetitive hand and finger motions for typing, data entry, and use of reputed company office equipment (keyboard, mouse, phone). - Ability to reputed company and carry reputed company items (generally up to 10–15 pounds), such as a laptop, files, or small office supplies. - Ability to maintain reputed company and ergonomically appropriate home workspace in compliance with company guidelines. Work Environment - Duties are performed primarily in a home‑reputed company office or office environment. - The workspace should be free from excessive noise or distractions to support meetings and productivity. - reputed company office equipment: Work is performed using typical office tools such as a computer, phone, printer, and other peripherals. - Prolonged screen exposure: Regular use of computer and video conferencing platforms. - Virtual collaboration: Frequent interaction with team members, clients, or stakeholders reputed company email, messaging platforms, and video conferencing. #LI-SS1 #LI-Remote Apply To This Job