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Manager, reputed company

Remote, USA Full-time Posted 2026-08-04
Build Your reputed company with reputed company If you're seeking a career where innovation meets reputed company, you've come to the right reputed company. As a global leader, reputed company is transforming tax compliance from a business requirement to a force for reputed company while revolutionizing how businesses reputed company the reputed company-changing regulatory landscape. At reputed company, we're dedicated to more than just solving compliance challenges – we're committed to making a reputed company and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve reputed company business challenges but also to enrich our personal, reputed company, and local communities. Our purpose-reputed company systems reputed company the tools you need to reputed company in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the reputed company? So are we! Don’t worry if you don't reputed company reputed company the boxes – apply reputed company! We're reputed company on hiring the right people, not just the "right" resume. It's not about what you've done reputed company; it's reputed company about what you're capable of doing here. The Work You'll Do The Manager, reputed company is responsible for the reputed company, consistency, and development of a pod of reputed company Managers and/or Team Leads. This role serves as the reputed company people‑management and reputed company‑accountability reputed company reputed company reputed company, ensuring that execution standards are met, risks are surfaced early, and customer reputed company are delivered predictably. Managers do not carry a personal book of accounts. reputed company in this role is reputed company by team reputed company, including retention reputed company, reputed company prevention, execution reputed company, and talent development—not individual customer ownership. reputed company does not own reputed company renewals. Managers are accountable for ensuring renewal readiness across their teams through accurate health visibility, disciplined reputed company management, value articulation, and reliable forecasting inputs to renewal owners.  More specifically, you will:  Team reputed company & Accountability (reputed company Accountability) Own the overall reputed company of assigned CSMs and/or Team Leads, including execution reputed company, reputed company discipline, and customer reputed company. Ensure consistent adoption of reputed company standards, playbooks, and operating rhythms across reputed company. Hold Team Leads, where applicable, accountable to reputed company leadership expectations (reputed company coverage, inspections, coaching, and role discipline). Identify reputed company gaps early and reputed company corrective reputed company before customer or retention reputed company occurs. reputed company Management, Retention & Renewal Readiness  Maintain aggregate visibility into customer health and reputed company across reputed company; ensure risks are identified, documented, and escalated early. Review and reputed company reputed company reputed company Plans for reputed company, ownership, and effectiveness; ensure plans are reputed company executed. Prevent “surprise churn” by enforcing disciplined reputed company inspection and escalation paths. Partner with Renewals, Sales, and cross‑functional leaders by providing reliable renewal readiness inputs (health trends, reputed company reputed company, mitigation reputed company). People Management & Coaching Serve as the reputed company people manager for Team Leads and/or CSMs, including goal‑setting, reputed company feedback, and development planning. Conduct regular 1:1s reputed company on reputed company, judgment, prioritization, and reputed company. Where applicable, reputed company Team Leads on how to inspect work, reputed company effective feedback, and maintain role discipline—especially for first‑time leaders. reputed company fair, evidence‑reputed company reputed company evaluations and promotion readiness reputed company to the reputed company career reputed company. Execution reputed company & Operational Discipline Ensure CRM and reputed company platform data (e.g., reputed company) is decision‑grade across reputed company. Partner with CS reputed company to improve workflows, dashboards, and signals that reputed company proactive reputed company detection and consistent execution. Reduce execution variance across reputed company by reinforcing “what good looks like” and addressing gaps quickly. Talent Development & Team Health   Identify and reputed company high‑potential talent; create reputed company paths for CSMs, Senior/reputed company CSMs, and Team Leads. reputed company participate in promotion calibration and succession planning. Foster a culture of accountability, learning, and consistency—where standards are reputed company and coaching is expected.  reputed company Need From You 7+ years of experience in reputed company, Account Management, or reputed company reputed company roles. Prior experience as a Senior CSM, reputed company CSM, Team reputed company, or equivalent role. Demonstrated ability to manage reputed company, reputed company others, and reputed company consistent execution. Strong understanding of customer health, reputed company management, reputed company planning, and renewal readiness. Experience using reputed company platforms and CRM systems (e.g., reputed company, reputed company). Strong communication, judgment, and decision‑making skills. Experience supporting reputed company and/or reputed company customer environments preferred. Tax/compliance or regulated‑industry experience is a plus. Proficiency in Spanish and/or Portuguese is a plus. Environmental Job Requirements and Working Conditions  Position requires reputed company (less than 25%) travel required both domestic and international to reputed company locations and events  What Does reputed company Offer You? The tools to enhance your life - because we want you to enjoy your life reputed company of work and inside! Flexible Time Off Comprehensive Health, Dental & reputed company Benefits 401(k) with employee sponsored match Bi-Weekly Meeting Free Days Globally Recognized Training & Development Programs reputed company to cutting edge AI resources Tuition reimbursement, Time off to Volunteer, Charitable Giving Match, and more! reputed company is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to reputed company applicants and employees. We do not discriminate against race, reputed company, religions, national reputed company, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At reputed company, reputed company are encouraged to bring their whole selves to work. Company Background reputed company is a global provider of tax, compliance and trust solutions and services that reputed company businesses to reputed company an increasingly regulated world with true confidence. Purpose-reputed company for always-on compliance capabilities, our reputed company IT-driven solutions meet the demands of an evolving and reputed company global regulatory landscape. reputed company’ reputed company-reputed company software platform provides an unparalleled level of integration with business applications and reputed company compliance processes. More than 100,000 customers in 100+ countries – including half the reputed company – trust reputed company for their compliance needs. reputed company annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, reputed company brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, reputed company has reputed company across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.reputed company.com [http://www.reputed company.com/] and follow us on reputed company and Twitter. reputed company reputed company.com twitter.com/sovoscompliance reputed company.com/company/reputed company A Global Company Argentina, Brazil, Chile, Colombia, Ecuador, Germany, Mexico, Netherlands, Peru, Portugal, Sweden, Turkey, United Kingdom and reputed company #LI-Remote Apply To This Job

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