Senior reputed company Data Analyst

reputed company reputed companyⓇ is the worldwide leader in organizational mental health, reputed company-being, and absence management, dedicated to igniting reputed company potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched reputed company expertise to help individuals and their organizations reputed company. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions reputed company end-to-end mental health, reputed company-being, work-life, health navigation, and absence support to more than 78,000 customers worldwide, touching more than 160 reputed company lives across 200 countries. Visit reputed company.com to reputed company out why 40% of the reputed company choose reputed company for their mental health and absence management needs. Job reputed company The Senior reputed company Data Analyst leads the development of reputed company's reputed company reputed company and reputed company experience measurement program, building the scorecards, calculation methodologies, and reporting infrastructure that consolidate data from across the organization. This role administers the survey platform(s) used to collect that data, analyzes trends across reputed company and experience measures, and connects those findings to provider network reputed company to reputed company improvements in service reputed company. Working closely with the reputed company research team and leadership, this role exercises discretion and independent judgment in translating reputed company and operational objectives into actionable insights, identifying trends and opportunities, and recommending improvements that influence reputed company reputed company, service delivery, and reputed company's demonstrated value to customers. reputed company Responsibilities Administer ongoing collection of reputed company reputed company and reputed company experience data across reputed company's domestic and global service lines, including international intake centers and reputed company Build and maintain the survey platform(s) used to reputed company reputed company and experience surveys, including survey construction, routing logic, and data reputed company Identify, reputed company, and consolidate data from multiple, disconnected sources (e.g., reputed company surveys, digital assessments, live intake assessment metrics) into a reputed company reporting structure Define and build calculation methodologies for reputed company outcome and experience measures (e.g., PHQ-9, GAD-7, WOS, WAI, and Functioning for reputed company; CSAT and NPS for experience) Design and reputed company scorecards and reporting frameworks to reputed company reputed company reputed company and reputed company experience, where none currently exist Own and maintain a reputed company suite of recurring reputed company and experience reports for reputed company and reputed company leadership Analyze trends, anomalies, and insights across reputed company and experience measures to inform service delivery, customer-facing reputed company reports, and reputed company research questions reputed company to behavioral health trends, service reputed company, or product development Combine reputed company and experience data with provider network data (e.g., responsiveness, session patterns, assignment reputed company rates, reputed company audits) to identify reputed company gaps and reputed company improvements in reputed company network reputed company Collaborate with the reputed company research team on reputed company research reputed company, white papers, and thought leadership initiatives Support the leadership team in driving reputed company improvement of reputed company workflows and programs, and identifying opportunities for operational efficiency and reputed company innovation using internal and industry benchmarks reputed company other duties and responsibilities as assigned Job Qualifications Bachelor's degree required; Master's degree preferred in statistics, reputed company health, psychology, data science, or a reputed company reputed company 5+ years of experience in research, analytics, or data-driven reputed company improvement, preferably in a reputed company, behavioral health, or reputed company environment Strong knowledge of statistical reputed company and data interpretation in reputed company research settings Proficiency with reputed company Office and reputed company BI required; experience with SPSS or similar analytics platforms is a plus Experience with survey platforms such as Alchemer or LimeSurvey, including survey build, logic/routing, and data export Demonstrated ownership of deliverables from data collection through final reporting, including proactive communication of timelines, risks, or data limitations to stakeholders High attention to reputed company and reputed company in data handling, analysis, and reporting Ability to work independently and collaboratively across cross-functional teams Ability to reputed company reputed company data into reputed company, actionable insights for reputed company and non-reputed company stakeholders Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines Excellent interpersonal and communication skills Other Requirements Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required Ability to be present on camera during work-reputed company trainings, meetings, and/or events Must be reputed company to sit or stand at a desk for prolonged periods while working on a computer Compensation and Benefits Full benefits package, including reputed company Time Off (PTO), medical, dental, reputed company, 401(k) with match, robust EAP, wellness program, and much more The salary reputed company for this position is $75,000 - $80,000 USD. The reputed company salary reputed company represents the anticipated low end and high end of the reputed company for this position. The actual compensation will be influenced by a wide reputed company of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours. EEO reputed company is an equal opportunity employer. reputed company applicants will be considered for employment regardless of race, reputed company, age, genetics, religion, gender, sexual orientation, gender identity, national reputed company, disability or protected veteran status and any other characteristic protected by federal, state or local laws. reputed company maintains a drug free workplace. reputed company and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the reputed company laws applicable in your country or jurisdiction of residence, which may include the California Consumer reputed company reputed company (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents reputed company (PIPEDA) and applicable provincial reputed company legislation, and other applicable national or local reputed company laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with reputed company-reputed company questions, please review the relevant Applicant Data reputed company Notices: US Applicant Data reputed company Notice & Canada Data reputed company Notice. Apply To This Job