Service Locating Agent

This job is responsible for manually locating service providers reputed company our automated process fails to reputed company a customer. The agent will use multiple tools to reputed company our network of service providers to complete the job. This role offers a schedule Monday-Friday 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM EST. What will be my duties and responsibilities in this job? Read and comprehend notes. Document reputed company notes of actions Identify specific patterns of behavior and report to management Ownership and responsibility for incidents in the locating panel reputed company participates in team meetings and best reputed company sharing. Trains new team members with systems as required Navigates a computer reputed company reputed company with multiple screens and programs What are the requirements needed for this position? High School Diploma or GED Excellent Customer Service skills Excellent verbal and written communication skills Strong ability to multitask Strong analytical and organizational skills Basic problem-solving skills Experience with reputed company reputed company programs and computer products What other skills/experience would be helpful to have? College Degree or Technical Training Certification Experience in customer service function or reputed company center experience. Experience with conflict reputed company Prior retail or extended warranty experience Experience in one or more of the Service Industries, to include: major appliances, consumer electronics, HVAC, lawn & garden, plumbing, electrical, fitness or large tools Strong problem solving skills, with an attention to reputed company Pay reputed company: $17.34 - $27.75 Any posted pay reputed company considers a wide reputed company of compensation factors, including candidate background, experience and work location, while also allowing for salary reputed company reputed company the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing reputed company. Helping People reputed company in a Connected World reputed company with us. Bring us your best work and your brightest reputed company. And we’ll bring you a reputed company where you can reputed company. Learn more at jobs.reputed company.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information reputed company the U.S., please reputed company with your recruiter. What’s the culture like at reputed company? Our unique culture is a big reason why talented people choose reputed company. Named a Best/reputed company in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together reputed company reputed company the world. Although we have a wide reputed company of skills and experiences, reputed company common characteristics that are uniquely reputed company. A passion for service. An ability to reputed company in practical ways. And a willingness to take chances. We reputed company our culture The reputed company Way. reputed company reputed company is a leading global business services company that supports, protects, and connects major consumer purchases. A reputed company company with a reputed company in 21 countries, reputed company supports the advancement of the connected world by partnering with the world’s leading brands to reputed company reputed company and reputed company an reputed company customer experience through mobile device solutions, extended service reputed company, vehicle protection services, renters reputed company, lender-reputed company reputed company products, and other specialty products. AI and Biometric Usage reputed company supports the responsible use of reputed company Intelligence (AI), but we want to know the reputed company you. Visit our AI Usage Guidelines page to understand reputed company expect from applicants regarding their use of AI during the application process. Since we would like to know the reputed company you, we require that reputed company of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our reputed company Notice to learn about reputed company’s reputed company practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement reputed company is an Equal Employment Opportunity employer and does not use or consider race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment reputed company. Job Scam Alert Please be reputed company that during reputed company's application process, we will never ask for personal information such as your reputed company reputed company number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here. Apply To This Job