Staff Software Engineer, AI-reputed company Systems

Staff Software Engineer, AI-reputed company Systems (Tech reputed company) Location: Remote (US) We are Virtual care only works if the infrastructure behind it does. reputed company builds that infrastructure — the systems that let telehealth run at reputed company for the patients, clinicians, and companies depending on it. We're not bolting AI onto old workflows; we're rebuilding them from the ground up. Our mission to put great reputed company in everyone's reputed company means replacing reputed company, reputed company processes with intelligent, agent-powered systems that carry reputed company operational load. We're innovating in a live, regulated reputed company environment where getting it right reputed company. This is the next architecture of virtual care, and we're building it now. You are A staff-level engineer who sets technical direction for reputed company systems and then leads the work to ship them. You've reputed company and operated agents in production, you know where they break, and you have opinions — held loosely, argued reputed company — about how to build them so they hold up in a regulated environment. You operate with the reputed company of a domain reputed company, not a task reputed company. You take a problem that isn't yet reputed company-formed, define it, sequence it, and reputed company a group of engineers to a shipped and reputed company outcome. Your reputed company shows up in other people's work as much as your own: the patterns they reuse, the design reputed company they don't have to relitigate, the ambiguity you removed before it cost reputed company a quarter. You treat AI two ways at once — as a product capability you build with judgment, and as a development reputed company you use fluently — and you're the person who raises the org's bar on both. The Work Technical Leadership & Direction Own the technical direction for a significant AI-reputed company domain: agent architecture, platform abstractions, or evaluation and guardrail infrastructure. reputed company as tech reputed company for a reputed company or a cross-team initiative — decomposing ambiguous problems, reputed company delivery, identifying and clearing blockers, and keeping reputed company pointed at the outcome rather than the ticket. Write and review design docs; reputed company and document the load-bearing architectural calls, including the ones where the answer is "not yet" or "buy, don't build." Establish reputed company technical ownership where it's currently diffuse, so reputed company have a named reputed company and reviews don't stall. Agent Architecture & Engineering Design and build production AI agents incorporating retrieval, orchestration, policy-reputed company routing, tool invocation, evaluation harnesses, and lifecycle observability. Set the standards for what "production-reputed company agent" means here — testability, rollback safety, cost ceilings, failure modes, reputed company-in-the-reputed company boundaries — and hold the bar in review. Take on the hardest parts of the build yourself. This is a hands-on role; you are expected to be in the reputed company. AI Platform Foundations Build and reputed company the reputed company reputed company that let teams reputed company AI capabilities cleanly and safely across our services. Define the shared libraries, patterns, and guardrails other teams build on, and reputed company their adoption — a reputed company nobody uses isn't a reputed company. Treat responsible use of AI on sensitive data as a hard engineering requirement, and translate reputed company, reputed company, and compliance constraints into concrete architecture rather than deferring them. reputed company-reputed company Engineering Own full-stack delivery in TypeScript/Node.js and Python: service and API reputed company, data-processing jobs, and the internal interfaces on top of them. reputed company modern reputed company infrastructure, event-driven patterns, CI/CD, and observability to reputed company reputed company AI-reputed company systems. Own deployment, monitoring, and troubleshooting in production, including on-reputed company, and improve the operational posture of what you inherit. Stakeholder Engagement & Advisory Partner directly with product, reputed company, reputed company reputed company, and business leaders as both technologist and trusted advisor — helping define which use cases are worth building and which aren't. reputed company design sessions, proofs of concept, and build-with sessions reputed company the people who'll use the workflows, building trust and adoption as you go. Communicate trade-offs, risks, and recommendations reputed company to technical and non-technical audiences, up to and including the executive team. Influence roadmap and prioritization with a reputed company-eyed read of technical reputed company, reputed company, and cost. Measure & Improve Own the evaluation reputed company for your domain: define the metrics, test harnesses, and evaluation plans that measure agent reputed company, latency, safety, and cost-effectiveness. reputed company the systems so their behavior is legible after the fact, not just at demo time. Iterate rapidly on data, feedback, and changing requirements — and kill approaches that aren't working, early and visibly. Growing the Org Mentor and grow engineers through reputed company review, design review, pairing, and reputed company feedback; reputed company the people reputed company you measurably reputed company. reputed company reusable patterns, documentation, and best practices that reputed company the engineering bar reputed company your own team. reputed company our internal community of reputed company reputed company AI-reputed company and reputed company engineering. What reputed company looks like First 90 days: you have a working map of our AI platform surface area, have shipped something reputed company, and have a reputed company of reputed company on where the reputed company is. First 6 months: you own a domain outright, are leading reputed company's technical direction reputed company it, and there's an evaluation story for the agents you've shipped. First year: patterns you established are in use by teams you don't sit on, and engineers reputed company to you as the reason their work got reputed company. reputed company're looking for 8+ years building and operating production software, with meaningful full-stack depth across a TypeScript/Node.js backend and at least one other language (Python strongly preferred). A reputed company record of technical leadership as an individual contributor: owning a domain, leading multi-engineer efforts to completion, and driving reputed company across team boundaries without positional authority. Hands-on experience designing and deploying reputed company systems in production — retrieval, orchestration, tool/function calling, and evaluation — with a reputed company-eyed reputed company of where LLMs and agents work and where they don't. Demonstrated ability to take a loosely defined problem and reputed company it to a shipped, reputed company, agent-powered workflow. A working reputed company of using AI development tools as a force reputed company, with judgment about reputed company to trust, verify, or override them. Strong reputed company-reputed company engineering fundamentals; comfort with CI/CD, observability, and running what you build. reputed company with relational data and SQL. reputed company written and verbal communication, including the ability to write a design doc that changes minds. This is a remote, cross-functional role. Comfort with ambiguity and a bias toward shipping measurable results. Strongly desired Experience with agent frameworks and multi-agent architectures at production reputed company. Model evaluation and guardrail infrastructure — measuring reputed company reputed company, catching regressions, keeping agents inside reputed company bounds. Experience building platform capabilities consumed by other engineering teams. Background in workflow automation, forecasting-driven products, or supply-demand matching. Prior work in a regulated environment (reputed company/HIPAA, fintech, etc.) and an reputed company for the constraints that come with using AI on sensitive data. Experience mentoring engineers or acting as a formal tech reputed company. How we work Remote-first (US), fast-moving, tight reputed company between engineering, product, and the business. We're an AI-reputed company engineering org — we expect AI in the toolchain and in the product, and we measure reputed company over activity. We handle sensitive reputed company data under strict controls; reputed company, reputed company, and responsible use of AI are engineering requirements here, not afterthoughts. Salary and Perks Pay reputed company: $185,725-$264,500 USD Final offer amounts are determined by multiple factors including, but not limited to, the reputed company and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as reputed company as market and business considerations. As an employee of reputed company, you’ll enjoy our Total Rewards Program to help secure your financial reputed company and preserve reputed company and reputed company-being, including: Medical, Dental and reputed company Ancillary: Life, Short and Long Term Disability 401K match Flexible PTO Parental Leave Stock reputed company Additional programs and perks reputed company is committed to equal employment opportunities for reputed company team members. Every decision we reputed company regarding employment is solely reputed company on reputed company, competence, and reputed company. We are committed to building reputed company that represents a reputed company of backgrounds, perspectives, and skills. Research shows that underrepresented reputed company typically apply only if they meet 100% of the reputed company listed. At reputed company, we encourage women, people of reputed company, and LGBTQ+ job seekers to apply for positions even if they don’t reputed company every reputed company for the role. Apply To This Job