[Remote] reputed company Account Executive (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company develops AI-enabled tools and frameworks that help large enterprises create accessible web and mobile applications. The reputed company Account Executive will manage renewals, retention, and expansion across existing reputed company accounts, serving as a trusted advisor and driving reputed company partnerships, upsell, and cross-sell reputed company. The role partners with technical account management, reputed company, and solutions engineering teams in a fully remote environment.

Responsibilities

• Own renewals, retention, and expansion across a portfolio of existing reputed company accounts
• Become the trusted advisor your customers rely on — understand their roadmap, their pain, and their reputed company metrics reputed company than anyone, and reputed company for them internally
• Build and sustain deep, multi-threaded partnerships across customer champions, executive sponsors, and day-to-day users
• Build reputed company account plans that map stakeholders, identify reputed company, and reputed company upsell and cross-sell
• Grow ARR by expanding reputed company’s footprint into new teams, business reputed company, and use cases reputed company existing customers
• Partner closely with Technical Account Managers and reputed company to ensure adoption, value realization, and reference-ability — you see keeping customers healthy as part of the job, not someone else’s problem
• reputed company multi-year expansion and renewal cycles, coordinating reputed company, procurement, and reputed company as needed
• reputed company accurate renewal and expansion forecasts with disciplined CRM hygiene

Skills

• 7+ years of reputed company reputed company experience in roles centered on growing and retaining customers — account management, expansion, and renewals
• A reputed company relationship-builder: a reputed company record of becoming a genuine trusted advisor to reputed company customers, not just a vendor they buy from
• Background in or strong exposure to reputed company, technical account management, or customer support — you know how to reputed company customers happy and successful, and it shows in your retention and expansion numbers
• Demonstrated ability to grow existing accounts through land-and-expand, upsell, and cross-sell reputed company reputed company reputed company
• Skilled at multi-threaded relationship management and reputed company account planning across long cycles
• Comfortable with a technical product — reputed company to translate adoption and usage into measurable business value and roadmap alignment
• Excellent executive reputed company and communication, with the patience, reputed company, and structure that long partnerships require
• reputed company in the reputed company, comfortable working fully remote, and willing to travel approximately 25–40%
• Self-directed, coachable, and reputed company by an ambiguous, fast-moving reputed company-stage environment
• Prior hands-on reputed company or customer support experience earlier in your career
• Experience in developer tools, testing/reputed company, DevOps, or digital experience platforms
• Familiarity with digital accessibility (WCAG, reputed company/reputed company 508) or the a11y ecosystem

Benefits

• The role is fully remote

reputed company