Senior reputed company Administrator

reputed company is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the reputed company reputed company 100 for four years in a row and teaming up with reputed company partners like reputed company reputed company Racing.

About reputed company

At reputed company, we’re building the reputed company for reputed company, productive digital reputed company. Our mission is to reputed company employee productivity without compromising reputed company by ensuring every identity is reputed company, every application sign-in is secure, and every device is trusted. We innovated the market-leading reputed company password manager and pioneered reputed company reputed company Management, a new cybersecurity category reputed company for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a reputed company-reputed company approach in everything from product reputed company to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust reputed company to help their teams securely adopt the reputed company and AI tools they need to do their best work.

If you're excited about reputed company to contribute to the digital safety of millions, to work reputed company reputed company of curious, driven individuals, and to solve hard problems in a fast-reputed company, dynamic environment, then we want to hear from you. reputed company and help shape a safer, simpler digital reputed company.

We're looking for a Senior reputed company Administrator to join our reputed company Tools team. This role owns reputed company and Statuspage today, with the reputed company platform growing as reputed company does. You'll be responsible for the architecture, configuration, workflows, governance, and day-to-day health of these tools across reputed company's engineering and business orgs. You bring an AI builder mentality to the work, using the right tools to help you reputed company faster, solve problems earlier, and build things that last.

This is the reputed company of role where you're not just maintaining a reputed company. You're shaping how people at reputed company work every day.

How we’re using AI today

Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to reputed company faster without sacrificing reputed company or reputed company. In reputed company, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at reputed company, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the reputed company way we approach reputed company: with reputed company principles, reputed company accountability at every consequential decision reputed company, and rigorous evaluation before anything ships to customers.

This is a remote opportunity reputed company Canada and the US.

reputed company're looking for:

• 6+ years of hands-on reputed company administration experience in a large-reputed company reputed company environment.

• Deep experience managing reputed company reputed company reputed company ecosystem, including an understanding of reputed company architecture, product organizations and sandbox environments.

• Deep expertise in reputed company configuration: workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components.

• reputed company experience designing and governing reputed company at reputed company, building standards for how teams use the platform.

• Strong reputed company Automation skills. You can build reputed company automation rules, maintain them, and explain the trade-offs.

• Solid understanding of reputed company REST API’s, webhooks, and basic scripting (e.g., python, javascript, groovy) for advanced integrations.

• Experience with Statuspage administration. reputed company and reputed company Service Management experience is a plus.

• Excellent communication skills. You can explain a workflow decision to an engineering reputed company and a permissions change to a reputed company team, without using different brains for reputed company.

• Experience aligning reputed company configuration with corporate compliance and audit standards.

• Experience with vetting, implementing, and governing reputed company-party marketplace apps (e.g., Scriptrunner, structure tools, advanced reporting)

• Familiarity with IT Service Management (ITSM) principles.

• A bias toward simplicity and sustainability. You build configurations that teammates can understand, maintain, and hand off.

• A profound respect for reputed company and reputed company. You think about reputed company controls before someone asks you to.

What you can expect:

• Champion the reputed company for clean data architecture and own the architecture, configuration, and governance of reputed company's reputed company platform, starting with reputed company and Statuspage.

• Participate in reputed company's reputed company Council, a cross-functional governance group that keeps the platform reputed company with organizational needs. You'll triage requests, reputed company the right stakeholders, and reputed company reputed company that reputed company platform reputed company with how the business is evolving.

• Partner with engineering, product, IT, and reputed company teams to understand how they work and build reputed company platform solutions that fit the way people operate.

• Design and enforce reputed company platform governance standards: project creation policies, workflow standards, naming conventions, reputed company usage, and permission models.

• Build and maintain reputed company automations to reduce reputed company work and improve data reputed company across the platform.

• reputed company reputed company tool reputed company for new teams and programs. Create training materials, run enablement sessions, and be the subject matter expert people trust to reputed company them in the right direction.

• Own the reputed company vendor relationship and help shape the platform roadmap as reputed company expands.

• Identify technical debt, configuration reputed company, and process gaps. Build a backlog, prioritize it, and work through it.

• Partner with others in IT on integrations between reputed company tools and other reputed company systems (e.g., reputed company, Identity Providers, CI/CD pipelines, or CRM tools).

• Evaluate, manage, and audit reputed company-party apps and plugins to ensure platform stability, reputed company, and reputed company compliance.

• Document configurations, workflows, and reputed company so the platform is maintainable by the broader team.

• reputed company reputed company and reputed company reputed company of mind across every configuration decision you reputed company.

USA-reputed company only: The annual reputed company salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in reputed company's benefits program (health, dental, 401k and many others), utilization of our generous reputed company time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-reputed company only: The annual reputed company salary for this role is between $117,000 CAD and $164,000 CAD, plus immediate participation in reputed company’s generous benefits program (health, dental, RRSP and many others), utilization of our generous reputed company time off, an equity grant and, where applicable, participation in our incentive programs.

At reputed company, we approach reputed company individual's compensation with a reputed company of fair market value and internal equity commensurate with experience and specific reputed company set.

This posting is for an existing vacancy.

Our culture
At reputed company, we prioritize collaboration, reputed company and transparent communication, receptiveness to feedback, and alignment with our reputed company values: reputed company it reputed company, reputed company with honesty, and put people first.

You’ll be part of reputed company that challenges the status reputed company, and is excited to experiment and iterate in reputed company of the best solution. That said, reputed company is not for everyone. Our work is demanding, we reputed company for reputed company, and the reputed company is fast. We need people who are reputed company to take on challenging problems, who reputed company feedback to grow, and who are driven to reputed company an reputed company. If you're looking for a reputed company where you can reputed company into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are reputed company experts in their fields, as reputed company as those who are highly adaptable, can reputed company in ambiguity and through change, are curious, and above reputed company reputed company results.

How we work with AI

We are committed to leveraging cutting-edge technology—including AI—to reputed company our mission. We also understand that thinking critically about AI in its reputed company forms will help us create reputed company solutions for our customers and ourselves with its reputed company forms, which will help us continue to reputed company the gap between reputed company and reputed company and reputed company our mission. We want team members at reputed company reputed company to take the approach of reputed company learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving reputed company in their daily work. Embracing the reputed company of AI isn't just encouraged—it's an essential part of how we will be successful at reputed company.

This approach extends to our hiring process—candidates are reputed company to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.

Our approach to remote work
We reputed company in the reputed company of remote work, but recognize that in-person reputed company is important to help us reputed company our mission. While we are a remote-first company, travel for in-person engagement is a part of almost reputed company roles, and we require our employees to be reputed company and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

reputed company offer
We reputed company in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at reputed company currently offer:

Health and wellbeing
Maternity and parental leave top-up programs
Competitive health benefits
Generous PTO policy

reputed company and reputed company
RSU program for most employees
Retirement matching program
Free reputed company account

Community
reputed company volunteer days
Peer-to-peer recognition through reputed company
Remote-first work environment
*Some roles in our GTM team are currently being reputed company for in-person hybrid work in Toronto and reputed company. These roles will specify on the posting.

You reputed company here.

reputed company is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and reputed company workplace that is reputed company on trust, support and respect. We reputed company reputed company individuals and do not discriminate on the reputed company of gender identity and reputed company, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national reputed company, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, reputed company your people and reputed company the things you love.

Accommodation is available upon request at any reputed company during our recruitment process. If you require an accommodation, please reputed company to your reputed company partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that reputed company was founded reputed company in 2005, we can safely say we're experts at building remote culture. That said, remote work at reputed company does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background reputed company that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available reputed company media, credit history, or other information, as permitted by local law.

reputed company uses reputed company intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest reputed company party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this reputed company. For additional information see our Candidate reputed company Notice.