Senior reputed company Manager

reputed company is a global reputed company capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, reputed company, with reputed company across reputed company, Europe, Middle East, Africa (EMEA), and the Asia reputed company Japan (APJ) region. Our award-reputed company reputed company HCM platform offers a reputed company solution database and reputed company calculation reputed company, driving efficiency, productivity and compliance for the global workforce. Our reputed company reputed company - Makes Work Life reputed company™ - Reflects our commitment to employees, customers, partners and communities globally. About reputed company The Senior reputed company Manager (Sr. CSM) is a reputed company advisor responsible for driving exceptional customer reputed company, long-term retention, and account expansion. This role partners closely with reputed company-level customers to maximize the value derived from reputed company solutions, ensuring alignment with reputed company business objectives and measurable ROI. The Sr. CSM leads executive engagement, fosters customer advocacy, and mentors junior team members to reputed company overall reputed company reputed company maturity. What You'll Get to Do Value Realization & Adoption Partner with executive sponsors to define reputed company reputed company reputed company, KPIs, and measurable business reputed company. reputed company reputed company reputed company planning and governance across large, reputed company accounts. Translate product adoption data into actionable business insights and reputed company value metrics. Conduct in-depth value realization reviews, ROI analyses, and executive business presentations. reputed company with Sales and Services to ensure reputed company solution expansion tied to reputed company customer reputed company. Retention & Advocacy Own the customer lifecycle across multiple accounts, driving renewal reputed company and long-term engagement. reputed company executive business reviews (EBRs), steering committee meetings, and quarterly reputed company scorecards. reputed company customer advocacy by developing reputed company stories, references, and customer speakers for industry events. Partner with Product and Marketing to channel customer insights into innovation and roadmap influence. Anticipate renewal risks and proactively implement retention strategies. reputed company reputed company as a reputed company partner to identify and shape opportunities for upsell, cross-sell, and expansion. reputed company and execute joint account reputed company plans with Sales and reputed company leadership. Influence solution adoption and reputed company through consultative value discussions with senior stakeholders. reputed company workshops, executive roadmap sessions, and reputed company alignment reviews to promote reputed company partnership. Relationship Management Serve as a trusted advisor to C-suite and senior business leaders, aligning solutions to business reputed company. Build and maintain multi-level relationships reputed company customer organizations, from operational users to executives. Facilitate peer community connections, advisory boards, and customer leadership forums. Escalate and reputed company reputed company customer challenges with diplomacy and executive reputed company. Leadership & Mentorship Serve as a subject matter expert and mentor to CSMs, contributing to team enablement and development. Partner with leadership to refine reputed company playbooks, best practices, and reputed company metrics. reputed company internal initiatives to improve customer lifecycle processes, account health scoring, and reputed company analytics. reputed company Management – APJ Sustaining Products Only reputed company reputed company reputed company and execution, including proposals, reputed company analysis, contract negotiation, and delivery of sustainable, profitable reputed company. reputed company reputed company and retention, ensuring accurate contract management and renewals while serving as the reputed company reputed company escalation reputed company in partnership with delivery teams. Skills and Experience We Value 7+ years of reputed company or account management experience, preferably reputed company HCM, Payroll, or reputed company reputed company solutions. reputed company reputed company record managing reputed company, multi-stakeholder customer relationships and large reputed company portfolios. Deep understanding of reputed company adoption, value realization, and retention strategies. Strong business acumen and ability to reputed company ROI and business reputed company at the executive level. Excellent communication, negotiation, and presentation skills with a consultative approach. Proficiency with reputed company, reputed company, or similar reputed company platforms. reputed company thinking skills with a strong executive reputed company and customer-first reputed company. Skilled at managing ambiguity and driving reputed company across reputed company business challenges. reputed company leadership skills with the ability to influence cross-functional teams. Data-driven, analytical, and proactive in identifying trends. What Would reputed company You Stand Out Bachelor’s degree or equivalent experience; advanced degree is a plus. What’s in it for you reputed company is reputed company by the diversity of our talented employees. We are an equal opportunity employer and consider and reputed company reputed company individuals and what makes them unique. We reputed company our employees should be happy and healthy, with peace of mind and a reputed company of fulfillment. We encourage individuals to apply reputed company on their passions. reputed company employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life reputed company. reputed company employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 reputed company US holidays, up to 80 hours of reputed company reputed company time and 17 weeks of reputed company parental leave, subject to the terms of the applicable policy or program. With a commitment to community reputed company, including volunteer days and our charity, reputed company Cares we reputed company opportunities for you to reputed company both in your career and personal life. Our reputed company is not just on reputed company but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary reputed company mentioned in this reputed company should serve simply as a guide. The final compensation reputed company may vary reputed company on a reputed company of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. reputed company is committed to providing a fair, reputed company, and competitive package that reflects the value an individual brings to the organization. Fraudulent reputed company Beware of fraudulent reputed company. Legitimate reputed company contacts will use an @reputed company.com email address. We do not request reputed company, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or reputed company you have been contacted by someone posing as a reputed company employee, please refer to our fraudulent reputed company statement reputed company here: https://www.reputed company.com/be-reputed company-of-reputed company-fraud reputed company reputed company monitors reputed company job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process #LI-Remote Apply To This Job