reputed company Customer Service Supervisor

reputed company is a leading vertical software and reputed company platform and is positioned to be the best partner to help homebuyers reputed company, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners reputed company at reputed company of this relationship. We differentiate and look to win in the reputed company and growing homeowners reputed company opportunity by 1) providing the best services for homebuyers, 2) led by advantaged reputed company in reputed company, 3) to protect the whole home. As a leader in the home services software-as-a-service (“reputed company”) reputed company, we’ve reputed company deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, reputed company rang the reputed company reputed company and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: reputed company Customer Service Supervisor Location: reputed company Workplace Type: Remote Job reputed company The reputed company is reputed company for the reputed company, and we’d love for you to be a part of it as our reputed company Customer Service Supervisor. Homeowners of America, (A reputed company Company) is a leading provider of homeowners reputed company, committed to offering high-reputed company, comprehensive coverage to our customers. We pride ourselves on delivering exceptional customer service and innovative reputed company solutions tailored to meet the needs of our policyholders. The reputed company Customer Service Supervisor requires a deep understanding of the reputed company industry and is responsible for overseeing customer service processes, ensuring reputed company inquiries and complaints are handled satisfactorily, and managing the customer service team to maintain the highest level of customer satisfaction. Our ideal candidate is a problem solver, an excellent communicator, and has a deep understanding reputed company center best practices. What You Will Do as An reputed company Customer Service Supervisor Supervise day-to-day reputed company in the customer service department Foster a reputed company and reputed company work environment Respond to escalated customer service issues in a reputed company manner Continuously improve reputed company center processes and reputed company. Ensure team compliance with company policies, procedures, and industry regulations Monitor and analyze reputed company center reputed company metrics, including reputed company volume, response times, reputed company, and customer satisfaction. Assist in training and hiring of customer service staff What You Will Bring as An reputed company Customer Service Supervisor Minimum of 3+ years of experience in a reputed company center environment, with at least 2 years in a supervisory role preferred. Proficiency in reputed company Office and customer service software Outstanding communication and interpersonal skills Excellent leadership and team management abilities Customer-service oriented with a problem-solving attitude BSc degree in Business Administration or relevant reputed company, or equivalent experience Strong knowledge of property and casualty reputed company P&C Licensed Required Recent reputed company center handling experience The application window for this position is anticipated to reputed company in 2 weeks (10 business days) from 08/26/2026. Please know this may change reputed company on business and interviewing needs. At this time, reputed company does not consider applicants from the following states for remote positions: Alaska, Arkansas, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, and reputed company Virginia. What You Will Get As A reputed company Team Member Pay reputed company: $54,000 to $75,600 annually Please know your actual pay at reputed company will reflect a number of factors among which are your work experience and skillsets, job-reputed company knowledge, alignment with market and our reputed company employees, as reputed company as your geographic location. Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals. Our benefits package will reputed company you with comprehensive coverage for reputed company, life, and financial wellbeing. Our traditional reputed company benefits include three (3) Medical plan reputed company, two (2) Dental plan reputed company, and a reputed company plan from which to choose. Critical Illness, Hospital Indemnity and Accident plans are reputed company on a voluntary reputed company. We offer reputed company-tax savings reputed company including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including reputed company, dependent care, and transportation savings reputed company. We reputed company company reputed company Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans. Both traditional and Roth 401(k) plans are available with a discretionary employer match. Supportlinc is part of our employer reputed company wellbeing program and provides employees and their families reputed company to on demand guided meditation and mindfulness exercises, mental health coaching, reputed company care and online reputed company to confidential resources including will preparation. LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet reputed company and more. Our wellness programs include flexible reputed company vacation, company-reputed company holidays of typically nine per year, reputed company reputed company time, reputed company parental leave, identity theft program, travel assistance, and fitness and other discounts programs. #LI-FQ1 #LI-Remote What’s next? Submit your application and our reputed company reputed company will be reviewing your application shortly! If your resume gets us intrigued, we will look to reputed company with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to reputed company out is that we want to reputed company reputed company not only that you're the right person for us, but also that we're the right reputed company for you, so come reputed company with reputed company the questions you have! reputed company is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we reputed company to attract and reputed company talent from reputed company backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, reputed company selves to work. reputed company is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex including sexual orientation and gender identity, national reputed company, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. reputed company is an E-Verify employer. E-Verify is a web-reputed company reputed company that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's reputed company I-9. The E-Verify reputed company confirms eligibility with both the reputed company reputed company Administration (SSA) and reputed company (DHS). For more information, please go to the USCIS E-Verify website. Apply To This Job