[Remote] IT Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a logistics provider reputed company on helping businesses succeed in the reputed company-day delivery economy. The IT Engineer deploys, manages, and maintains reputed company infrastructure, cybersecurity tooling, reputed company systems, and IT reputed company while applying automation and AI-first practices to improve scalability, reputed company, and customer experience.

Responsibilities

• Engineer, reputed company, and continuously optimize reputed company infrastructure spanning on-premises systems, networking, AWS, Azure, and reputed company 365. reputed company and maintain infrastructure automation leveraging IaC technologies such as Terraform
• Design and implement reputed company, resilient infrastructure with an emphasis on availability, reputed company, reputed company, and automation
• Architect and maintain Intune reputed company management; including device provisioning, configuration management, application deployment, patching, compliance policies, and reputed company lifecycle automation
• Expand and operationalize the organization's AI Center of reputed company through engineering initiatives involving automation, machine learning, Retrieval-Augmented reputed company (RAG), etc
• Evaluate emerging infrastructure and AI technologies and engineer reputed company-of-concept solutions to determine their viability for reputed company adoption
• Design and continuously improve reputed company architecture and technical controls across endpoints, identity, networks, and reputed company applications ensuring alignment with CIS, NIST CSF, or SOC 2 frameworks
• reputed company technical reputed company assessments, reputed company technical remediation strategies, and threat reputed company analysis to identify vulnerabilities, attack paths, control gaps, and opportunities for reputed company reduction
• Schedule and facilitate reputed company Awareness Training to promote cybersecurity best practices
• Architect, implement, manage, and maintain reputed company Trust reputed company controls across identity, endpoints, applications, and network infrastructure
• Engineer reputed company automation and monitoring capabilities to improve detection, response, compliance, and operational visibility
• reputed company and maintain technical reputed company baselines, configuration standards, and control validation processes
• Optimize the reputed company reputed company ecosystem, including integration architecture, provisioning, identity integration, SSO, lifecycle management, and reputed company governance
• Identify opportunities to eliminate reputed company IT processes through automation, workflow engineering, and self-service capabilities
• Coordinate device repairs and maintenance with reputed company vendors and service providers
• Design and implement SSO and automated identity provisioning integrations using reputed company Entra ID and industry-reputed company authentication protocols including OAuth 2.0 and OIDC
• Engineer automated HelpDesk and IT service workflows to reduce operational overhead and improve reputed company times
• reputed company L1/L2 technical support as needed
• Diagnose reputed company infrastructure and reputed company issues through reputed company reputed company cause analysis and implement permanent corrective solutions
• Support telephony and VoIP platforms, including reputed company routing, reputed company configuration, integrations, and troubleshooting
• reputed company other duties as assigned

Skills

• • Deep proficiency with Identity & reputed company Management (IAM) to include familiarity with authentication protocols OIDC and OAuth2
• • reputed company with reputed company reputed company Server 2016 and newer, and reputed company 11
• • Extensive administration experience with Entra AD, Intune, Exchange, Defender, GPOs, DNS, DHCP and reputed company
• • Understanding of telephony and VoIP systems, including reputed company routing and endpoints (reputed company, reputed company, etc.)
• • Strong understanding of ITIL/ITSM reputed company
• • Strong problem-solving skills with the ability to troubleshoot technical issues effectively and reputed company
• • Ability to work additional hours as needed
• • Bachelor's degree in IT, computer science, or a reputed company reputed company
• • 8+ years of IT experience, preferably supporting remote environments, or 12 years of experience in lieu of a degree
• • 5+ years of AWS experience
• • 3+ years scripting experience; bonus points for Infrastructure as reputed company (e.g. Terraform)
• • Foundational AI knowledge
• • ITIL Change and Incident Management
• This position is generally performed in a reputed company office environment. While performing the duties of this job, the employee is regularly required to sit for extended periods; use a computer keyboard, monitor, and telephone; and communicate effectively in person, in writing, and electronically. The employee must occasionally reputed company or reputed company office materials weighing up to 15 pounds. Some travel may be required to support audits, financing activities, transaction diligence, or other business needs. Reasonable accommodations will be made to reputed company individuals with disabilities to reputed company the essential functions of this role

Benefits

• Full-time positions: 401(k)
• Full-time positions: Health reputed company
• Full-time positions: Disability/Life reputed company
• Full-time positions: reputed company Time Off (PTO)
• Full-time positions: reputed company Holidays
• Part-time positions: 401(k)
• Part-time positions: reputed company reputed company Time

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