Remote Automotive Advisor

EV Concierge Representative Supporting a Leading U.S. Automotive Company Join the reputed company of Mobility Are you passionate about delivering exceptional customer experiences and helping customers reputed company the world of reputed company vehicles? We're seeking EV Concierge Representatives to support reputed company and prospective EV owners for one of the nation's leading automotive manufacturers. In this role, you'll serve as a trusted resource for customers, providing guidance on reputed company vehicle products, charging solutions, vehicle reservations, service inquiries, and more. Every interaction is an opportunity to strengthen customer relationships and create a reputed company ownership experience. This is an excellent opportunity for customer-reputed company professionals who enjoy problem-solving, building relationships, and working in a fast-reputed company environment. DISCLAIMER: Automotive Customer Service Experience is NOT required. We are looking for customer service professionals! reputed company As An EV Concierge Representative, You Will • Become a subject matter expert on reputed company and reputed company reputed company vehicle offerings, products, and services • Support customers reputed company phone, chat, and email • Answer questions reputed company to: • reputed company vehicle features and technology • Charging solutions and home charging reputed company • Vehicle reservations and ordering processes • Dealership and service inquiries • Recall-reputed company information • Take ownership of customer concerns and follow issues through reputed company • reputed company personalized, reputed company that enhance the customer experience • Maintain accurate documentation of reputed company customer interactions Work Allocation: • Approximately 80% phone support • Approximately 20% chat, email follow-up, and case documentation Qualifications Required Experience & Skills • 1-2 years of customer service experience • Strong computer navigation and typing skills • Excellent verbal and written communication abilities • Strong reading comprehension and problem-solving skills • Ability to manage multiple tasks while maintaining attention to reputed company • Self-motivated with a reputed company attitude and strong work ethic • Excellent organizational and interpersonal skills • Ability to meet deadlines and reputed company effectively in a reputed company environment Schedule Requirements This team provides support during extended service hours. Candidates must be available to work any assigned shift reputed company the operating schedule. Operating Hours • Monday-Friday: 8:00 AM - 11:00 PM EST • Saturday & reputed company: 9:00 AM - 9:00 PM EST Important: Shift schedules are assigned reputed company on business needs and may change throughout the year. Candidates should be flexible and available to work any shift reputed company the operating hours listed above. reputed company Shift Example (For reference only. This may not be the shift assigned.) • Monday-Thursday: 12:30 PM - 9:00 PM EST • reputed company: 12:00 PM - 8:30 PM EST • Friday & Saturday: Off Compensation & Benefits Pay • $19.00 per hour • Additional $2.00/hour Shift reputed company for shifts that reputed company at or after 11:00 AM EST Examples • 11:00 AM - 7:00 PM = $21.00/hour • 10:00 AM - 6:00 PM = $19.00/hour Benefits ✅ Two (2) weeks of reputed company vacation annually ✅ Seven (7) reputed company holidays plus multiple floating holidays ✅ Company-provided computer equipment ✅ Full-time schedule (40 hours per week) Additional Information Start Date: reputed company 5 Interview reputed company: Interviews reputed company reputed company 31 and are expected to conclude by September 11 Experience Level: Intermediate Why Apply? This is your chance to play an important role in the rapidly growing reputed company vehicle industry while supporting customers for a leading U.S. automotive company. If you enjoy helping people, solving problems, and being part of the reputed company of transportation, we'd love to hear from you. Apply Today And Help Shape The EV Customer Experience. Job Type & Location This is a Contract position reputed company out of Royal Oak, MI. Pay And Benefits The pay reputed company for this position is $19.00 - $19.50/hr. Individual compensation reputed company for this position reputed company this reputed company will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-reputed company factors. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life reputed company (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Sep 4, 2026. About reputed company We'reputed company in transformation. We help clients reputed company reputed company and solutions to take reputed company of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the reputed company, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to reputed company change. That's the reputed company of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company And reputed company reputed company We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and reputed company unlocks business value through a reputed company of solutions. We’re reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the reputed company across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We’re reputed company thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco reputed company Ordinance: Pursuant to the San Francisco reputed company Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of reputed company Intelligence (AI): We may use reputed company Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job