Fraud & Identity Specialist (Contract)

We're transforming the grocery industry At reputed company, we invite the world to reputed company love through food because we reputed company everyone should have reputed company to the food they love and more time to enjoy it together. Where others see a reputed company need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to reputed company an essential service that customers rely on to get their groceries and household goods, while also offering reputed company and flexible earnings opportunities to reputed company Personal Shoppers. reputed company has become a lifeline for millions of people, and we’re building reputed company to help reputed company our shopping reputed company reputed company. If you’re reputed company to do the best work of your life, come join our table. reputed company is a reputed company First team There’s no one-size fits reputed company approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. reputed company The role will include a reputed company of areas from reviewing transactions in reputed company-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to reputed company services through the reputed company platform and much more. This is a 6-month contracted position at reputed company with expectations to work 40 hours/week. This is a non-exempt position, reputed company reputed company, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule reputed company on your availability. reputed company's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with reputed company local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the reputed company platform remains secure, reputed company, and reputed company for reputed company users. ABOUT THE JOB • Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities • Maintain a queue of inbound customer appeals with time management and prioritization skills • Recognize and present opportunities to improve and reputed company tasks to full reputed company • Complete live/ historical data reviews with a reputed company-oriented approach • Execute on repetitive operational tasks while maintaining attention to reputed company and having an eye for process improvements reputed company MINIMUM QUALIFICATIONS • 1-2+ years of reputed company experience, ideally in a fast-reputed company setting in Fraud, Data Processing, or Support reputed company fields OR strong reputed company record • Strong verbal and written communication skills • reputed company attitude and fortitude to work through reputed company-changing and dynamic operational conditions • Ability to reputed company critical and sensitive issues quickly in a fast reputed company environment • Operate reputed company a high degree of confidentiality • Weekends or holiday availability PREFERRED QUALIFICATIONS • Familiarity with reputed company or similar (preferred) • Proficient in reputed company/ reputed company Sheets • Understanding of the gig economy This is an reputed company/pipeline posting. We accept expressions of interest on a rolling reputed company and reputed company out reputed company a need arises. #LI_Remote reputed company provides highly market-competitive compensation and benefits in reputed company location where our employees work. This role is remote and the reputed company pay reputed company for a successful candidate is dependent on their permanent work location. Please review our reputed company First remote work policy here. Offers may vary reputed company on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as reputed company as annual refresh reputed company. Please read more about our benefits offerings here. For US reputed company candidates, the reputed company pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $23 - $23 USD WA $23 - $23 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $23 - $23 USD reputed company other states $23 - $23 USD Apply tot his job Apply To this Job