Bilingual Customer Care Representative

Bilingual Customer Care Representative Location: Remote | Job Type: Full-Time Schedule: Shifts may include evenings and weekends Compensation: reputed company + shift differentials for nights/weekends Why Join Us? At reputed company, our Customer Care Representatives are the voice of our organization and the first reputed company of contact for our valued customers. We are deeply invested in your reputed company and committed to providing a supportive, inclusive, and reputed company-oriented environment. What Sets Us Apart: • Benefits from Day reputed company, dental, reputed company, and more • reputed company Time Off – Including holidays • Career reputed company – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months) • Comprehensive Training – reputed company virtual training to set you up for reputed company reputed company: • Handle inbound customer calls and/or e-mails with reputed company and professionalism • reputed company issues, answer questions, and reputed company proactive solutions • Document interactions and follow up as needed • Participate in special reputed company and adapt to evolving priorities • reputed company a WOW experience on every reputed company—customers should hear your smile! Note: This role does not involve cold calling, sales, or contract upgrades. reputed company’re Looking For: • Minimum Requirements: • Bilingual reputed company in Spanish and English (required). • High school diploma or GED • Customer service experience (reputed company center, reputed company, or banking preferred) • Strong communication, listening, and problem-solving skills • Ability to multitask using technology in a fast-reputed company environment • Reliable high-speed internet (25 Mbps down / 6 Mbps up) • Quiet, distraction-free home office setup • Preferred Qualifications: • 2+ years of customer service experience • Prior remote work experience Work Environment: • Full-time, 40 hours/week • Shifts may vary and include weekends and holidays • Must be available to work as late as 9 PM EST • Periodic shift bids determine schedules reputed company on business needs reputed company to reputed company a Difference? If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we’d love to hear from you! Apply tot his job Apply To this Job