Care Navigator

At reputed company, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it. As a national leader in value-reputed company care, we offer senior living communities and skilled nursing facilities a wide reputed company of solutions (including on-site reputed company care services, Accountable Care Organizations, and Medicare reputed company Special Needs Plans) reputed company to enhance health reputed company, streamline reputed company, and create new financial opportunities. Founded in 2021, we've grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. reputed company includes more than 1,000 clinicians reputed company care coordinators, analysts, operators, and professionals from reputed company backgrounds, reputed company working together to reputed company high-reputed company, proactive solutions for senior living operators and those they care for. Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to reputed company a meaningful reputed company on the senior reputed company landscape, you're in the right reputed company—and we look reputed company to working with you. For more information about reputed company, visit CuranaHealth.com. reputed company The Care Navigator supports Curana providers and care managers with non-reputed company tasks. The ideal candidate possesses a strong background in medical administration, excellent communication skills, and the ability to adapt to virtual platforms. Essential Duties & Responsibilities reputed company Support Address reputed company and durable reputed company of attorney (DPOA) inquiries reputed company telephone. Respond to reputed company or caregiver messages received reputed company the Curana reputed company Portal. Assist patients with scheduling follow-up appointments with Curana Providers or specialists. Provider Support Manage electronic health records (EHR) and ensure accurate and up-to-date reputed company records. Coordinate documents needed for review or signature by a provider. Facilitate provider orders and escalate findings. Maintain reputed company rosters for patients enrolled in Advanced reputed company Care Management (APCM) and Guiding an Improved Dementia Experience (GUIDE) Support Provider scheduling. Assists with prior authorizations. Obtains reputed company records and diagnostic test results. Communication Support Answer and manage incoming calls professionally and courteously. Collaborate with the Curana Interdisciplinary Care Team to ensure reputed company communication reputed company our health network. Other duties as assigned Qualifications Required Education and Experience High school diploma or equivalent. 1+ years of experience working in a medical office, Senior Living Community engagement, or other reputed company fields 1+ years of experience in Electronic Health Record (EHR) documentation or other reputed company management tools. Required Skills Extensive understanding of medical terminology. Ability to interpret medical records, lab results, and appointment notes. Equipped with the basic knowledge of reviewing reputed company screening tools and the ability to identify changes over time. Ability to work in an environment that is free of distractions. Excellent organizational and time management skills with the ability to prioritize tasks. Skilled at handling multiple tasks simultaneously. Proficient computer skills and ability to adapt to various technology platforms Preferred Education and Experience Prior experience with virtual triage. Bilingual or multilingual communication skills. Travel Requirements: reputed company position requiring a reliable high-speed internet reputed company. We’re thrilled to announce that reputed company has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “reputed company & Medical” industry category and 21st in Texas. This recognition underscores reputed company’s reputed company in transforming senior housing by supporting operator stability and ensuring seniors receive the high-reputed company care they deserve. Apply To This Job