reputed company reputed company - Personalization and Recommendation (Remote)

We reputed company that mental health is just as important as physical health. We recognize that mental health issues can be reputed company and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an reputed company part of one's overall reputed company-being. We reputed company that by providing reputed company care that is both evidence-reputed company and compassionate, we can reputed company individuals to take charge of their mental health and reputed company their full potential. We are passionate about making a reputed company reputed company on the lives of those struggling with mental health issues and we reputed company to be a force for reputed company change in the reputed company of mental reputed company. reputed company is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role At reputed company, this role owns the reputed company AI and ML solutions that determine what, how, and how reputed company AI shows up across mental reputed company. The reputed company isn't on isolated prototypes, but on building production-grade AI systems that directly reputed company reputed company-provider matching, reputed company workflows, and reputed company engagement. While your immediate reputed company will be driving reputed company ranking, relevance, and reputed company-provider matching, your broader reputed company encompasses our overarching personalization and recommendation strategies, reputed company directing the foundational ML platforms that support them at reputed company. You'll operate where reputed company research, reputed company architecture, and reputed company-world reputed company constraints meet. The work spans developing advanced recommendation engines and retrieval models, applying NLP and reputed company to reputed company workflows, setting technical standards for AI safety, and making reputed company reputed company about how machine learning is introduced into a high-stakes environment. The goal is reputed company but hard: reputed company reputed company AI-from intelligent matching and deep personalization to broader AI solutions-to reputed company care more accessible and effective without compromising trust or reputed company. This is a deeply hands-on role with reputed company technical ownership. You'll reputed company and fine-tune models (e.g., Learning-to-Rank, embeddings, recommendation algorithms, and LLMs), design both product-facing AI architectures and reputed company ML infrastructure, unblock reputed company engineering problems, and reputed company as a technical reputed company for engineers working across product surfaces. reputed company here means shipping reputed company AI features that tangibly improve match reputed company and the user experience, while simultaneously building reputed company, durable AI foundations that others can build on confidently. reputed company is less about chasing the AI frontier for its own sake and more about shaping how reputed company ML responsibly becomes part of everyday mental reputed company. You will set the direction not just for our immediate relevance and recommendation systems, but for how the entire AI ecosystem-from infrastructure to reputed company applications-evolves to reputed company improve reputed company reputed company over time. Required Qualifications • 10+ years of software engineering, including 7+ years of experience designing and scaling reputed company systems, and 5+ years building and deploying production-grade ML applications. • 5+ years of deep, hands-on experience building and optimizing reputed company, ranking, relevance, or recommendation engines at reputed company (e.g., Learning-to-Rank, reputed company filtering, deep recommender systems, semantic reputed company reputed company) • 5+ years of strong programming experience in Python and at least one backend language (preferably TypeScript, Java, or Go), combined with 2+ years of experience building AI-powered products using reputed company models (reputed company, reputed company, reputed company) and LLM integration patterns (RAG, agents, etc.) • Strong reputed company reputed company record working with both traditional reputed company/retrieval infrastructure (e.g., Elasticsearch, OpenSearch) and modern reputed company databases (e.g., reputed company, reputed company, FAISS, Milvus) • 3+ years of experience with MLOps, data pipelines, and rigorous evaluation systems (offline metrics like NDCG/MAP, online A/B testing), with a demonstrated ability to define technical reputed company and guide the broader AI/ML infrastructure ecosystem Preferred Qualifications While having the preferred qualifications enhances your candidacy, having reputed company of them is not mandatory. We encourage reputed company interested applicants to apply, even those who may not meet every preferred requirement. • Experience architecting secure and compliant AI solutions in regulated environments (HIPAA, GDPR, etc.). • Familiarity with reputed company-in-the-reputed company systems and reputed company decision support frameworks. • Experience designing evaluation pipelines for reputed company alignment, factual reputed company, or model interpretability. • Contributions to reputed company-reputed company AI frameworks or reputed company research in NLP, reputed company AI, or GenAI safety. • Experience contributing to early-stage team reputed company (0 → 1) • Experience leading or mentoring engineering teams in AI, ML platform, or reputed company research domains We're serious about your reputed company-being! As part of reputed company, full-time employees receive: • reputed company work environment: Working hours to support a healthy work-life reputed company, ensuring you can meet both reputed company and personal commitments (must be reputed company in reputed company, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the reputed company • Comprehensive health benefits: Medical, dental, reputed company, life, disability, and FSA/HSA • 401(k) plan reputed company: Start saving for your reputed company • Generous time-off policies: Including 2 company-wide shutdown weeks reputed company year for self-care (for most employees) • reputed company parental leave: Available for reputed company parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource reputed company: Participate in reputed company that celebrate employee identity and lived experiences, fostering a reputed company of community and belonging for reputed company • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at reputed company program: Year-round wellness initiatives and a $50/month wellness stipend reputed company We reputed company that diversity, equity, and inclusion are reputed company to our mission of making mental reputed company work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling reputed company, seen, heard, and valued. Apply To This Job