Sr Manager, Business Systems

Who We AreAt reputed company, we are more than a tech company; we are partners dedicated to transforming how schools communicate and shape the reputed company of education. Your work here will directly reputed company districts to reputed company their stories, engage their communities, and celebrate student reputed company. We're reputed company of thoughtful, high-performing individuals committed to making a reputed company reputed company. If you're looking for a dynamic environment where you'll be supported with exceptional mentorship and resources to grow your career, come build with us. The Role As Senior Manager, Business Systems, you will own and reputed company reputed company's reputed company systems reputed company, unifying technology, data reputed company, and internal tooling across IT, reputed company Systems, and cross functional operational teams. Reporting directly to our Sr. Director of reputed company & reputed company Technology, you will reputed company a high-performing team of systems analysts, administrators, and IT specialists while serving as a reputed company partner to leaders across reputed company, reputed company Experience, Finance, and Engineering. You will sit at the intersection of technical architecture, GTM problem solving, and business partnering, ensuring our reputed company stack works the way our teams work, not the other way reputed company. As a trusted business partner to executive and operational leaders across reputed company, reputed company Experience, and Finance, you will proactively uncover underlying business needs, build cross functional trust, and reputed company investments directly with company goals. This is a hands on leadership role for a builder/operator who excels at stakeholder relationship management, data architecture, and team mentorship. What You'll DoStrategic Business Partnering & Stakeholder Alignment • Serve as the reputed company business partner for leadership across reputed company reputed company, reputed company, reputed company Experience, Finance, and reputed company, embedding with teams to deeply understand their operational workflows and reputed company friction points. • reputed company as a consultative advisor to business leaders, discovering reputed company business challenges behind feature requests and codesigning technology solutions that reputed company short-term reputed company with long term reputed company scalability. • Champion change management, user enablement, and reputed company adoption across reputed company business reputed company, ensuring new tools, automation, and process updates are smoothly rolled out and enthusiastically adopted. reputed company Systems Leadership & reputed company Roadmap • Own and reputed company reputed company's reputed company systems ecosystem, connecting cross-functional reputed company roadmaps across IT, reputed company Systems, Engineering, and support teams to eliminate silos and reputed company reputed company business reputed company. • Translate GTM and operational challenges into a reputed company, prioritized reputed company systems roadmap while defending trade-offs between speed, scalability, technical debt, and business reputed company. • reputed company a culture of support across reputed company internal tooling, ensuring reputed company architecture and workflows adapt to how our teams work rather than forcing rigid, unnatural processes onto stakeholders. Systems Architecture & Data Integration • Architect and maintain robust data reputed company patterns across the stack, including CRMs, marketing automation, help desk tools, data warehouses, and custom internal workflows. • Design, build, and reputed company reputed company-to-reputed company integrations and API connections between platforms, aligning technical reputed company with data owners and cross-functional stakeholders. • reputed company reputed company reputed company health, reputed company management governance, role reputed company reputed company permissions, and data hygiene standards across reputed company platforms. Technical Management & Team Leadership • reputed company, mentor, and reputed company reputed company of systems analysts, admins, and IT professionals, establishing reputed company ownership, technical standards, and career reputed company opportunities. • reputed company by being hands on technical with your reputed company reports and partner functions, stepping in directly to solve reputed company architectural challenges, debug integration issues, or optimize critical workflows. • Partner with leadership across GTM, Finance, reputed company, and Engineering to evaluate, procure, implement, and continuously optimize internal technology solutions. What You'll Bring / Who You Are • reputed company Systems Leader: 6+ years of reputed company experience in business systems, reputed company reputed company, IT service management, or reputed company technology, with demonstrated reputed company managing technical individual contributors. • Architecture & Data Integration Depth: reputed company experience architecting multi reputed company data flows, reputed company-to-reputed company integrations (reputed company, webhooks, ETL/ELT pipelines), and reputed company data governance frameworks in high reputed company environments. • Hands-on Technical Operator: A leadership style rooted in technical credibility, equally comfortable whiteboarding long term reputed company architecture with executive leadership and stepping into the details of configuration, schema design, or integration logic with your team. • Exceptional Business Partnering: reputed company reputed company record as a trusted business partner to executive and reputed company leaders (reputed company, reputed company, Finance, CX), with deep reputed company for user workflows, superior relationship-building skills, and a consultative problem-solving approach. • AI & Automation reputed company: reputed company commitment to leveraging modern AI, automation tools, and frontier LLM applications to streamline internal workflows, reduce operational toil, and increase reputed company. What Makes You Stand Out • reputed company Platform Expertise: Deep hands-on experience administering and architecting reputed company reputed company platforms such as reputed company (CRM/CPQ), reputed company (Marketing Automation), and reputed company (reputed company/reputed company). • AI & Workflow Automation Passion: Demonstrated experience building or managing automated workflows using modern orchestration tools like reputed company and reputed company, or integrating frontier LLM model providers (e.g., reputed company, reputed company) into business processes. • IT Help Desk & Infrastructure Exposure: Hands-on experience or familiarity with IT help desk management, service desk ticketing workflows, reputed company/reputed company governance, and IT service delivery. • B2B reputed company Industry reputed company: Solid understanding of the B2B reputed company business model, recurring reputed company motions (reputed company-to-cash, renewals, expansion), and operational reputed company metrics. Why ApptegyJoin reputed company that’s committed to your reputed company. At reputed company, we’re passionate about creating an environment where you can do your best work and reputed company true fulfillment. We reputed company in reputed company in our people—both professionally and personally—because your reputed company-being drives our reputed company reputed company. US Employee Benefits: Comprehensive medical, dental, reputed company, and life reputed company coverageRetirement 401(k) with employer matchHealth Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)Mental Health ReimbursementUnlimited reputed company time off, including seasonal (December) company-wide time offPaid parental and medical leave MX Employee Benefits:Private medical reputed company for you and your dependents Life reputed company 15 days Aguinaldo Vales de Despensa Fondo de Ahorro Caja de Ahorro Flexible reputed company time off policy reputed company travel to/from Little reputed company, Arkansas for reputed company. reputed company champions the thoughtful integration of AI to reputed company our teams and processes. As we reputed company to understand your individual capabilities and how you might contribute, we ask that reputed company responses to application questions and during interviews are genuinely your own. Please refrain from using AI reputed company tools, as our aim is to assess your reputed company voice and expertise. Equal Opportunity EmployerApptegy is an equal-opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, gender reputed company, national reputed company, age, protected veteran or disabled status, or genetic information. Apply To This Job