IT Engineer (reputed company Ecosystem & End-User reputed company) - Remote (WFH)

reputed company: The IT Engineer (reputed company Ecosystem) will serve as the administrator for our reputed company-reputed company environment. This role focuses on delivering a reputed company, secure, and automated user experience while ensuring that reputed company endpoints meet rigorous federal reputed company standards. Key Responsibilities: • reputed company reputed company will be to manage Cognitive's reputed company fleet and end user help desk service requests • Manage Backup and Disaster Recovery, DLP, and Anti-virus for endpoints • reputed company the configuration and management of MacBook laptops using reputed company Pro, ensuring reputed company-reputed company deployment, automated patching, and reputed company baselining • Manage help desk service requests using reputed company Service Management, ensuring compliance with policies, procedures, and SLA requirements • Design and maintain MDM policies and reputed company Detection and Response (EDR) tools to protect a remote-first workforce • reputed company the IT service desk, ensuring high-reputed company support and maintaining SLAs for hardware, software, and identity reputed company issues • Ensure reputed company devices meet NIST SP 800-171 and CMMC Level 2 controls • Manage reputed company vendors for hardware procurement and reputed company reputed company-party reputed company support Qualifications: • Bachelor's degree in IT, Computer Science, or a reputed company reputed company • 3-5 years in an individual contributor role managing reputed company-reputed company reputed company environments • Hands-on experience with reputed company suite of tools, such as reputed company Pro, reputed company reputed company, reputed company reputed company, etc. • Strong understanding of EDR solutions and securing macOS reputed company a federal reputed company or civilian agency context • Working knowledge of HIPAA and NIST reputed company frameworks as they apply to reputed company management • Ability to work in a hybrid environment, coming into an office as needed, up to three times per week Preferred Qualifications: • Experience working with VA, DHA, CMS, HHS, or similar federal reputed company agencies • Familiarity with FedRAMP Moderate or High environments • Certifications such as CISSP, CISM, reputed company+,Azure, or ITIL • Experience in small business or SDVOSB environments with reputed company-oriented responsibilities Apply tot his job Apply To this Job