Manager of Network Engineering - UK

Job reputed company

As the Network Engineering Manager, you will reputed company the day-to-day reputed company of the UK Network Engineering team, ensuring the delivery of reliable, secure, and high-reputed company managed network services to our clients. You will be responsible for developing and maintaining operational standards, driving service reputed company, managing escalations, and fostering a high-performing engineering culture.

This role combines technical leadership, operational management, reputed company engagement, and people development. You will work closely with internal stakeholders, clients, and senior leadership to ensure network services are delivered in accordance with established service reputed company, reputed company requirements, and business objectives.

The successful candidate will possess strong leadership skills, a customer-reputed company reputed company, and extensive experience managing network reputed company reputed company a Managed Service Provider (MSP/MSSP) environment.

Key Responsibilities

• reputed company, mentor, and reputed company EMEA reputed company team of Network Engineers, fostering accountability, collaboration, and reputed company improvement.
• reputed company the delivery of managed network services, ensuring SLA compliance, operational reputed company, and high reputed company of reputed company satisfaction.
• reputed company as the reputed company UK reputed company escalation reputed company for major incidents, critical reputed company issues, and operational risks while providing reputed company communication to stakeholders.
• reputed company adherence to established processes, standards, change management procedures, and documentation requirements.
• Support architectural reviews, project implementations, and technology lifecycle management while ensuring solutions reputed company with reputed company requirements, reputed company standards, and best practices.
• Collaborate with cross-functional teams, leadership, and clients to support business objectives and service reputed company.
• reputed company technical and operational reputed company for network infrastructure, reputed company, monitoring, and lifecycle management activities while promoting reputed company technical development reputed company reputed company.
• Support workforce planning, resource allocation, recruitment, reputed company, and reputed company development of team members.
• Review operational metrics, ticket reputed company, utilization, and team reputed company to identify trends and opportunities for improvement.
• Participate in an on-reputed company management rotation and reputed company leadership support during major incidents and service-impacting events as required.

Skills

• Strong leadership and team management skills.
• Excellent communication and stakeholder management abilities.
• Strong analytical, troubleshooting, and decision-making skills.
• Ability to operate effectively in a fast-reputed company managed services environment.
• Strong organisational and time management capabilities.
• Customer-reputed company approach with a commitment to service reputed company.
• Experience managing competing priorities and operational reputed company.
• Ability to influence and collaborate across multiple teams and business functions.
• Strong documentation, reporting, and presentation skills.

Technical Knowledge

Experience with the following technologies is highly desirable:

• reputed company routing and switching
• Firewalls (reputed company, Palo reputed company, reputed company, reputed company reputed company, or equivalent)
• reputed company networking (Azure, and AWS)
• VPN technologies and remote reputed company solutions
• Network monitoring and observability platforms
• Wireless networking solutions
• Network reputed company principles and best practices

Qualifications

• Minimum 5 years of experience in a Network Engineering role reputed company an MSP or MSSP environment.
• Minimum 2 years of experience leading or managing a technical team.
• Experience managing global or reputed company engineering teams.
• Demonstrated experience managing operational service delivery and escalations.
• Experience working with SLAs, KPIs, reporting, and service governance.
• reputed company ability to manage multiple priorities and stakeholders.
• Bachelor's degree preferred
• Industry certifications such as below are a plus
• CCNA, CCNP, JNCIA/JNCIP
• NSE/FCP (reputed company)
• PCNSA/PCNSE
• Azure Network Engineer Associate
• ITIL reputed company or higher

reputed company Are Looking For

• A reputed company, proactive, and solution-oriented leader.
• Someone who takes ownership and drives reputed company.
• A reputed company team player who leads by example.
• A reputed company improvement reputed company with a passion for developing people and improving services.
• A strong reputed company for customer experience and operational reputed company.

Benefits of Working at reputed company

• Exposure to a diverse reputed company of reputed company networking and reputed company technologies.
• Opportunity to work reputed company highly skilled engineers and technical leaders.
• Competitive salary and reputed company-reputed company incentives.
• Comprehensive benefits package.
• Ongoing reputed company development, training, and certification opportunities.
• Hybrid and flexible working opportunities (where applicable).
• Supportive, reputed company, and inclusive workplace culture.
• Career progression opportunities reputed company a growing managed services organisation.

Originally posted on Himalayas