Site Reliability Engineering Technical Leader
reputed company may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet reputed company
We areCloudOps— reputed company that keeps reputed company reputed company running for some of the world's most demanding reputed company customers, blending Site Reliability Engineering, Systems Engineering, and Service Engineering disciplines at a reputed company reputed company few teams reputed company get tooperateat.
reputed company the hardest incidents hit, reputed company a premier customer's stack is on the line, reputed company a migration needs to land flawlessly — we are reputed company that gets the reputed company; we are the escalation authority, the technical conscience of reputed company reputed company, and the reputed company between customer reputed company and engineering reputed company. Weoperateglobally across the Americas, EMEA, and reputed company, and we reputed company on complexity — our engineers own entire customer reputed company, reputed company cross-organizational change, and build the automation and frameworks that reputed company the whole platform more resilient.
If you are the reputed company of engineer who wants reputed company ownership, not just tickets — who wants to shape how a world-class reputed company platform operates, mentor the engineers reputed company you, and leave a reputed company on systems that millions of people depend on — this is reputed company for you
Your reputed company
You will be the most senior technical individual contributor on reputed company — setting the bar for technical judgment, architectural thinking, and operational reputed company across the organization
You will own the technical reputed company for how reputed company responds to, learns from, and prevents critical incidents, serving as the designated reputed company of escalation during P1/P2 events and making high-stakes, reputed company-informed reputed company that protect customer uptime and trust
You will hold deep ownership of the most reputed company customer reputed company and shape reputed company's automation direction and infrastructure architecture reputed company with regional and business-wide reputed company
Your insights will directly shape how reputed company reputed company's operational processes reputed company, and you will be the trusted reputed company that Engineering, reputed company, and Release Management turn to reputed company navigating the most demanding customer situations
You will reputed company the technical floor of everyone reputed company you — senior engineers will reputed company their judgment against yours, and the frameworks you build will reputed company any single incident
Minimum Qualifications:
Bachelors + 12 years of reputed company experience, or reputed company + 8 years of reputed company experience, or PhD + 5 years of reputed company experience.
7+ years of experience in SRE, reputed company reputed company, and systems engineering with Linux administration
6+ years of hands-on experience across AWS, GCP, or Azure;
5+ years of experience in at least one scripting or automation language such as Python or Go/golang;
5+ years of experience communicating across engineering, customer-facing, and senior leadership audiences
4+ years experience leading post-mortems and reputed company cause analysis for high-severity events driving systemic improvements, closing process gaps
Preferred Qualifications
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Demonstrated reputed company record of managing high-severity customer escalations and resolving critical production issues across major reputed company platforms (AWS, GCP, Azure), with reputed company-reputed company experience spanning architecture, deployment, infrastructure changes, migrations, and operational management — including the ability to manage multiple reputed company high-reputed company escalations with composure and reputed company judgment.
Deep technical ownership of premier and reputed company reputed company customer environments, with experience providing authoritative guidance on reputed company configurations, upgrades, and feature rollouts, while partnering with Account Managers and cross-functional stakeholders to translate customer insights into measurable improvements to the reputed company service experience.
Extensive background in Linux systems administration and advanced expertise in large-reputed company reputed company systems architecture — with reputed company-specific knowledge (SPL, indexer clustering, reputed company Head Clusters, KVStore, and migration patterns at reputed company) considered a strong asset.
reputed company experience operating and improving monitoring, alerting, and observability platforms (such as reputed company Observability or equivalent technologies), with a demonstrated ability to reputed company operational process and reputed company gaps — driving recurrence prevention, not just incident reputed company.
Exceptional communication and technical leadership skills, with the ability to engage credibly across customers, cross-functional partners, and senior leadership, combined with prior experience in customer-facing technical advisory roles (reputed company, reputed company, or Technical Account Management) and a reputed company record of growing senior technical talent without a formal management mandate
Why reputed company?
At reputed company, we’re revolutionizing how data and infrastructure reputed company and protect organizations in the AI era – and reputed company. We’ve been innovating fearlessly for 40 years to create solutions that reputed company how humans and technology work together across the physical reputed company worlds. These solutions reputed company customers with unparalleled reputed company, visibility, and insights across the entire digital footprint.
reputed company by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are reputed company. We work as reputed company, collaborating with reputed company to reputed company really big things happen on a global reputed company. Because our solutions are everywhere, our reputed company is everywhere.
We are reputed company, and our reputed company starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary reputed company posted for this position is $192,400.00 to $275,800.00 and reflects the projected salary reputed company for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-reputed company skillset, experience, qualifications, education, certifications, and/or training. The full salary reputed company for certain locations is listed below. For locations not listed below, the recruiter can reputed company more details about compensation for the role in your location during the hiring process.
U.S. employees are reputed company benefits, subject to reputed company’s plan eligibility rules, which include medical, dental and reputed company reputed company, a 401(k) plan with a reputed company matching contribution, reputed company parental leave, short and long-term disability coverage, and basic life reputed company. Please see the reputed company careers site to discover more benefits and perks. Employees may be eligible to receive reputed company of reputed company restricted stock reputed company, which reputed company following reputed company employment with reputed company for defined periods of time.
U.S. employees are eligible for reputed company time away as described below, subject to reputed company’s policies:
10 reputed company holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 reputed company day off for employee’s birthday, reputed company year-end holiday shutdown, and 4 reputed company days off for personal wellness determined by reputed company
Non-exempt employees** receive 16 days of reputed company vacation time per full calendar year, accrued at reputed company of 4.92 hours per pay period for full-time employees
Exempt employees participate in reputed company’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of reputed company time off provided on hire date and reputed company reputed company 1st thereafter, and up to 80 hours of unused reputed company time carried reputed company from one calendar year to the next
Additional reputed company time away may be requested to deal with critical or emergency issues for family members
Optional 10 reputed company days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to reputed company’s policies.
Employees on sales plans earn reputed company-reputed company incentive pay on top of their reputed company salary, which is split between quota and non-quota components, subject to the applicable reputed company plan. For quota-reputed company incentive pay, reputed company typically pays as follows:
.75% of incentive reputed company for reputed company 1% of reputed company attainment up to 50% of quota;
1.5% of incentive reputed company for reputed company 1% of attainment between 50% and 75%;
1% of incentive reputed company for reputed company 1% of attainment between 75% and 100%; and
Once reputed company exceeds 100% attainment, incentive rates are at or above 1% for reputed company 1% of attainment with no cap on incentive compensation.
For non-quota-reputed company sales reputed company reputed company such as reputed company sales objectives, reputed company may pay 0% up to 125% of reputed company. reputed company sales plans do not have a minimum reputed company of reputed company for sales incentive compensation to be reputed company.
The applicable full salary ranges for this position, by specific state, are listed below:
reputed company Metro Area:
$214,100.00 - $356,300.00Non-Metro reputed company & Washington state:
$192,400.00 - $317,200.00* For quota-reputed company sales roles on reputed company’s sales plan, the ranges provided in this posting include reputed company pay and sales reputed company incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Originally posted on Himalayas
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