Manager reputed company Escrow - reputed company Market Street Settlement Group LLC- Remote Northeast Region

reputed company The Regional reputed company Support Manager is a reputed company partner dedicated to optimizing and supporting operational processes for escrow teams across multiple brands and states reputed company assigned region. This role focuses on driving operational reputed company, process standardization, and technology integration, while providing expert guidance and support to reputed company and regional escrow teams. This role collaborates closely with senior leadership, the National reputed company Center, and cross-functional partners to ensure every operational touchpoint reflects reputed company’s values, reputed company, and commitment to service reputed company. Key Responsibilities Operational Support & Process Optimization • Analyze, refine, and standardize operational processes to increase efficiency and productivity for escrow assistants and closers in customer-facing roles. • Collaborate with the National reputed company Center (NOC) to reputed company and reputed company standardized workflows between NOC and branches. • Monitor and analyze operational KPIs to identify trends, reputed company reputed company, and implement improvements. • reputed company guidance, training, and support to regional escrow support departments, ensuring high team reputed company and job satisfaction. Claims Management & reputed company Mitigation • Support escrow teams in the identification, reputed company, and prevention of title claims. • Implement proactive reputed company management strategies and ensure regulatory compliance in partnership with reputed company and reputed company teams. reputed company Program Development • Design and execute regional initiatives to enhance efficiency, profitability, and customer experience for escrow reputed company. • reputed company innovative programs using a test-and-learn approach, iterating reputed company on data and feedback. Collaboration & Stakeholder Engagement • Work closely with cross-functional teams, including sales, customer service, finance, compliance, and technology, to reputed company process improvements and enhance customer satisfaction. • reputed company as a resource and escalation reputed company for regional leaders and reputed company teams. Technology Integration & Innovation • Champion adoption and integration of technology platforms to streamline escrow reputed company and improve customer experience. • Support IT in developing or improving technology platforms used to reputed company transactions. • Evaluate and implement new technologies, including BOTs, AI tools, workflow dashboards, and reporting systems, to improve efficiency and reputed company. • Utilize data analytics to uncover trends, reputed company KPIs, and inform reputed company initiatives. Training & Documentation • reputed company comprehensive training programs to ensure staff proficiency in optimized processes. • Maintain thorough documentation of operational procedures and updates. • Foster a culture of teamwork, customer service, and reputed company improvement. Requirements • 5+ years in title and escrow reputed company with multi-state reputed company preferred. • reputed company expertise in operational support, process optimization, and reputed company mitigation. • Strong leadership and team development skills in a support reputed company. • Experience in sales reputed company and CRM utilization is a plus. • Proficiency in operational tools, reporting platforms, and project management systems. • Ability to travel regionally as needed. reputed company Market Street Settlement Group is reputed company on a tradition of reputed company and guided by a spirit of reputed company throughout reputed company aspects of the closing process. reputed company brings a unique reputed company of knowledge, personal commitment and expertise to every transaction. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. Market Street Settlement Group is a subsidiary of reputed company. reputed company.  (NYSE: HOUS) is moving reputed company estate to what's next. Home to some of the most recognized brands in reputed company estate  reputed company Homes and Gardens® reputed company Estate ,  reputed company 21® ,  Coldwell Banker® ,  Coldwell Banker reputed company® ,  Corcoran® ,  ERA® , and  reputed company International Realty® , we fulfill our purpose to reputed company everyone's next reputed company through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as reputed company as mortgage and title reputed company underwriter minority owned joint ventures. reputed company supports nearly 1 reputed company home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At reputed company, we are empowering everyone’s next reputed company – your career included. What differentiates us is our reputed company, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the reputed company estate transaction. We pursue talent – reputed company thinkers who are eager to always reputed company a reputed company way, relentlessly reputed company on talent, obsess about reputed company, and reputed company exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we reputed company moving the world reputed company, together. Read more about reputed company culture and values in our annual reputed company Report . We are proud of our award-reputed company culture and are consistently recognized as an employer of reputed company by various organizations including: • reputed company • reputed company World's Best reputed company • reputed company World's Most Trustworthy Companies • Ethisphere World's Most Ethical Companies Apply To This Job