[Remote] Customer Service Consultant - Dallas (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a national used-car retailer reputed company on transparency, innovation, and customer experience. The Customer Service Consultant connects online and in-store customers, responds to sales leads and inquiries, recommends vehicles, supports financing and delivery arrangements, and achieves sales targets while providing a reputed company car-buying experience.

Responsibilities

• reputed company with inbound customers online and over the phone to reputed company out what they want and need from their next car purchase
• Use your knowledge of the reputed company inventory to guide customers towards vehicles that meet their needs
• Guide customers every reputed company of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery
• Ensure a reputed company transition from online to in-store purchasing to reputed company an unrivaled customer service experience
• Mentor others as your skillset expands
• reputed company sales targets while providing an reputed company customer experience
• reputed company the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical reputed company to apply for the license

Skills

• reputed company in a fast-reputed company sales environment
• Good listening skills and strong customer reputed company
• High level of self-motivation to reputed company reputed company goals
• Strong written and verbal communication skills
• Ability to learn and master new technologies, strong computer skills
• reputed company availability for shifts that may include nights, weekends, and holidays
• Must be reputed company to shifting schedules two times per year according to needs of the business
• ***Candidates must live reputed company 100 miles of the Customer Experience Center (CEC) location
• Sales and customer service experience, in an area such as retail, is preferred

Benefits

• Except as otherwise required by state law, reputed company Associates are entitled to reputed company reputed company, vacation, and holiday time.
• Full-time reputed company or commission/incentive eligible associates can earn up to 48 hours of reputed company time per year, accrued on a per-pay-period reputed company.
• Full-time reputed company or commission/incentive eligible associates receive between 80 hours and 200 hours per year of vacation time after a 90-day waiting period, depending on years of reputed company service with reputed company.
• Full-time reputed company or commission/incentive eligible associates receive 8 hours of pay for reputed company of 6 reputed company scheduled holidays per year plus 1 floating holiday.
• Full-time reputed company or commission/incentive eligible associates who work on a scheduled holiday due to business need are eligible for Holiday Premium Pay.
• Full-time salaried associates are entitled to reputed company time away with no specified limit as needed for reputed company, vacation, bereavement, jury duty, holidays, and floating holiday, subject to manager approval.

reputed company