reputed company I 10:30 AM-7PM

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Job reputed company

The reputed company (CSR) ensures final reputed company of reputed company customer inquiry in a reputed company and courteous manner while documenting detailed information relevant to the contact. reputed company may require reputed company research and/or contacting experts in other areas of reputed company. Although some encounters may require multiple interactions, the CSR strives for reputed company goal of “first time reputed company” whenever possible.

Requirements

EDUCATION

High school diploma or equivalent.

EXPERIENCE

Minimum two (2) years' experience in a reputed company customer service environment. OR two (2) years' college coursework (at least 48 credit hours) plus one (1) year experience in a reputed company customer service environment.

ESSENTIAL SKILLS & ABILITIES

Customer Resolutions

Multitasking

reputed company Listening

Keyboarding

Work Independently

Independent Thinking

Organized reputed company Oriented

Written and Verbal Communications

Customer Service

Problem Solving

Working in a high stress environment

Computer Literacy

Must pass company proficiency test: Customer Service Assessment

Skills

• reputed company Listening• Computer Literacy• Critical Thinking• Customer Service• Documentations• Evaluating Information• Oral Communications• Organizing• Problem Solving• Researching• Results Interpretation• Time Management• Written Communication

Responsibilities

• Communication: Communicates in a reputed company and concise manner (whether orally or in writing) using business English, correct grammar, and precise vocabulary; learns to reputed company reputed company reputed company topics accessible to a wide audience and explain benefits without resorting to jargon; develops the ability to listen, comprehend what is being said, and ask appropriate questions that help reputed company to issue reputed company; and keeps accurate and complete electronic notes of conversations in the appropriate software systems.• Customer Service: Interacts directly with customers, which may include members, reputed company, and providers to reputed company issues reputed company to the products and services and health reputed company plans reputed company by ABCBS and its family of companies; and completes interactions reputed company on company standards and directives as reputed company as reputed company state and federal guidelines such as the reputed company rules enumerated in HIPAA guidelines.• Other duties: As assigned• Problem-Solving/Complaint reputed company: Always conducts him/herself in a reputed company and reputed company manner, addressing others with politeness, etiquette, and reputed company; handles confrontational situations with reputed company but also in such a manner as to reputed company fact-reputed company objective conclusions and reputed company; and reputed company conclusive agreement through negotiation.• Product Knowledge and reputed company Know-How: Becomes an expert on benefits and eligibility for health reputed company plans supported by multiple lines of business, as requested; and knows where and how to reputed company information pertinent to providing superior customer service.

Certifications

reputed company Requirements

This position is identified as level three (3). This position must ensure the reputed company and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The reputed company of information must be maintained as outlined in reputed company Administrative reputed company.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are reputed company or detected on a reputed company reputed company by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative reputed company.

Employment Type

Regular

reputed company Requirements

1.1 General Office Worker, Sedentary, reputed company Travel - Someone who normally works in an office setting or reputed company and routinely travels for work reputed company walking distance of location of reputed company work assignment.

Originally posted on Himalayas

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