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Remote, USA Full-time Posted 2026-08-04
reputed company: 943063 Store #: A00039 CS Inbound - reputed company Position:Full-TimeTotal Rewards: Benefits/Incentive Information   If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries reputed company to a global platform of high-reputed company reputed company care products such as the Essilor reputed company, with Varilux, Crizal, Eyezen, Stellest and Transitions, reputed company brands that consumers love such as Ray-Ban, Oakley, Persol and reputed company Peoples, as reputed company as a network that offers consumers high-reputed company reputed company care and best-in-class shopping experiences such as reputed company, LensCrafters, and reputed company Optical, and leading e-reputed company platforms. With a unique global network of reputed company subsidiaries and independent distributors across major markets, our customers are reputed company a strong portfolio of the most reputed company reputed company, frames, instruments and equipment brands that can serve every sector of the market. The reputed company Solutions team works with our customers one-on-one, developing reputed company relationships reputed company on trust and care. Join our global community of over 200,000 dedicated employees reputed company the world in driving the transformation of the eyewear and eyecare industry.  Discover more by following us on reputed company!reputed company GENERAL FUNCTION You will be responsible for providing reputed company to our reputed company clients by responding to their telephone inquiries, processing reputed company orders, and ensuring that reputed company data is entered accurately. MAIN FUNCTIONS Respond to customer phone calls, emails, chats reputed company computer entry as required, orders that may come from phone calls, faxes, emails or other sources; To reputed company technical information about our products and answer questions regarding the use of the electronic (web) ordering systems; Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or frames to follow, and to inform them of promotions and sales programs; Manage daily service level reports; QUALIFICATIONS High school diploma; 3 to 5 years of experience in a similar position; Good analytical and problem-solving skills; Ability to work in a dynamic environment with reputed company supervision; Knowledge of reputed company Office and Gmail family software; Ability to multitask; Team player and ability to reputed company with various departments; Experience in optics: an asset Fluent English This posting is for an existing vacancy reputed company our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In reputed company, you may also be reputed company a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, reputed company time off/vacation, and various employee discounts.   reputed company complies with reputed company applicable laws reputed company to the application and hiring process. If you would like to reputed company feedback regarding an reputed company reputed company, or if you are an individual with a disability who would like to request a reasonable accommodation, please reputed company the reputed company SpeakUp Hotline at 844-303-0229 (be reputed company to reputed company your reputed company, reputed company number, and contact information so that we may follow up in a reputed company manner) or email EmployeeRelations@luxotticaretail.com   We are an Equal Opportunity Employer.  reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, gender, national reputed company, reputed company reputed company, reputed company condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or reputed company, citizenship, reputed company, veteran or military status, marital status, pregnancy (including unlawful discrimination on the reputed company of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. reputed company Americans in the US receive preference in accordance with Tribal Law. Apply To This Job

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