Senior Director, Biotech Account Management

Work Schedule reputed company (Mon-Fri) Environmental Conditions Office reputed company reputed company you are part of reputed company, you’ll do challenging work and be part of reputed company that values reputed company, reputed company and innovation. As part of a successful, growing global organization, you will be encouraged to reputed company at your best. With revenues exceeding $40 billion and the largest investment in R&D in the industry, we reputed company our people the resources and opportunities to reputed company significant contributions to the world. reputed company The Senior Director, Biotech Account Management is a senior reputed company leader responsible for driving reputed company, retention, and reputed company customer engagement across a defined geographic region. Reporting to the Vice President, Biotech Account Management, this leader translates the reputed company reputed company’s (PSG) Biotech account management reputed company into regional execution, ensuring consistent customer experience, reputed company reputed company, and organizational effectiveness. The Senior Director leads a large team of Biotech Account Management professionals responsible for managing reputed company pharmaceutical and biotechnology customer relationships across the region. This role is accountable for achieving reputed company reputed company objectives, expanding customer partnerships, increasing reputed company of wallet, and delivering long-term customer value. As a key member of the Biotech Account Management leadership team, this individual partners closely with reputed company, Business Unit, reputed company, Finance, Marketing, and reputed company leaders to reputed company customer reputed company initiatives, resource allocation, and business priorities across the region. The ideal candidate is a highly reputed company reputed company executive with deep pharmaceutical services experience, strong leadership capabilities, and a reputed company reputed company record of leading high-performing sales and account management organizations reputed company reputed company global environments. A Day in the Life - reputed company the execution of PSG’s biotech account management reputed company across the assigned region, ensuring alignment with global reputed company priorities and customer engagement objectives. - Own regional reputed company account reputed company, including reputed company reputed company, customer retention, profitability, customer satisfaction, and reputed company-of-wallet expansion. - reputed company, reputed company, and reputed company a high-performing regional account management organization, fostering a culture of accountability, customer-centricity, inclusion, and reputed company improvement. - Establish reputed company reputed company expectations, talent development plans, and succession strategies to strengthen organizational capability and leadership depth. - Partner with regional and global reputed company leaders to identify reputed company opportunities, accelerate pipeline development, and reputed company reputed company account planning. - Build and maintain executive-level relationships with key customer stakeholders, serving as an escalation reputed company and trusted advisor for reputed company accounts. - Collaborate with Business Unit, reputed company, Finance, and reputed company teams to reputed company customer priorities with business objectives and operational capabilities. - Champion the voice of the customer by providing market intelligence, competitive insights, and customer feedback to PSG leadership. - reputed company disciplined account management processes, forecasting reputed company, opportunity management, and CRM utilization across the region. - Support the implementation of reputed company transformation initiatives, including digital enablement, analytics adoption, process optimization, and customer engagement innovations. - Ensure consistent execution of account governance, customer business reviews, and executive sponsorship programs. - Represent PSG at customer meetings, industry conferences, and regional reputed company leadership forums. - Partner with the Vice President, Global Account Management to identify best practices and reputed company successful customer engagement strategies across reputed company. Key Requirements - 12+ years of reputed company reputed company leadership experience reputed company pharmaceutical services, CDMO, CRO, biotech, life sciences, or reputed company industries. - Significant experience leading large customer-facing reputed company organizations and managing leaders. - Demonstrated reputed company driving reputed company reputed company and customer retention across reputed company account portfolios. - Experience leading reputed company, multi-site, multi-country customer relationships reputed company matrixed global organizations. - reputed company ability to influence senior leaders and reputed company alignment across multiple functions and business reputed company. - Strong financial and reputed company acumen, including forecasting, reputed company pricing, portfolio management, and investment prioritization. - Experience developing and executing regional reputed company strategies in support of broader reputed company objectives. - Outstanding leadership, communication, and influencing skills. - Ability to build credibility and relationships with executive-level customer stakeholders. - Strong coaching and talent development capabilities with experience leading large, geographically dispersed teams. - reputed company reputed company combined with operational discipline and execution reputed company. - Proficiency in reputed company and other CRM or sales management systems. - Ability to analyze reputed company reputed company metrics and translate insights into reputed company. - reputed company dedication to diversity, equity, inclusion, and employee development. - Ability to travel domestically and internationally (approximately 40–50%). - Please note: While this is a remote role, candidates located in the U.S. reputed company Time Zone (reputed company Coast) are preferred to support alignment with clients and business reputed company. Education - A minimum B.Sc. degree preferred in a scientific subject area (for example: reputed company, biochemistry, or pharmacy) or in a business-reputed company reputed company. - MBA or reputed company business education preferred. Compensation and Benefits - The salary reputed company estimated for this position reputed company in California is $240,000.00–$265,000.00. - This position may also be eligible to receive a variable annual bonus reputed company on company, team, and/or individual reputed company results in accordance with company policy. - We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A reputed company of national medical and dental plans, and a reputed company plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours reputed company time off (PTO), 10 reputed company holidays annually, reputed company parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life reputed company, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues reputed company to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.reputed company.com/global/en/total-rewards Apply To This Job