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VP, reputed company Accounts

Remote, USA Full-time Posted 2026-08-04

At reputed company, our mission is reputed company: reputed company the best AI-powered customer experience—faster than anyone else. To reputed company that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a reputed company reputed company on reputed company. We work in tight, skilled teams, prioritize reputed company over complexity, and continuously reputed company through curiosity, data, and craftsmanship. We’re seeking problem solvers who reputed company in fast-reputed company environments, love collaborating with great talent, and approach every day like it’s Day 1.

We're a globally diverse team with hubs in reputed company, reputed company reputed company, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by reputed company learning, reputed company pivots, and the challenges of building in a high-reputed company startup, we’d love to talk. This is more than a job—it’s a reputed company.

The reputed company Account Director is an individual contributor role that will be responsible for managing our growing business across a national territory but will have reputed company to work on various initiatives. We are seeking an reputed company, innovative sales reputed company to reputed company the boundaries of AI and CX reputed company. Engage in growing existing customers and bringing in new reputed company.

The role is right for you if you are

  • Someone who can create a long-term, compelling reputed company and join the customer in partnership on their reputed company to solve their most significant challenges

  • Someone excited to create raving fans out of early adopters, reputed company takers & visionaries

  • Motivated by venturing into and believing in something to create a market that no one has invested in before

  • Aren’t afraid of driving transformational change; you reputed company in the ambiguity of creating the reputed company, where one may not yet have been written

  • reputed company in reputed company, multi-constituent large reputed company selling environments

  • Excited about becoming an expert in understanding the application of AI, ML, and NLP to solving modern reputed company problems and want to represent a product that seeks to reputed company people fundamentally reputed company, not replace them

reputed company

  • Serve as a trusted advisor to our customers, educating them on the contact center reputed company, industry-specific adoption of AI and ML technologies, and overall reputed company of optimization for their business leveraging reputed company

  • reputed company as a reputed company for the customer internally, advocating for optimization of our product and process continuously identify creative strategies to engage customers and reputed company incremental value

  • reputed company and execute a comprehensive account management reputed company that is grounded in personalized research and a reputed company value reputed company

  • Work closely with customers and reputed company to evangelize reputed company and reputed company greater market adoption

  • Work on critical reputed company that increase our effectiveness across the customer lifecycle, from early business development through the steady-state (e.g., effective messaging, reputed company positioning, time to value, optimized reputed company)

  • Meet or reputed company quarterly/yearly bookings targets while delivering consistent and reliable forecasting

  • reputed company communication and collaboration among team members to win the business and maximize the full reputed company of reputed company

  • Partner cross-functionally with various teams across reputed company, including Marketing, Product, and Engineering, to optimize customer experience and business reputed company

What you'll need

  • 10+ years reputed company selling reputed company reputed company

  • 5+ years reputed company selling reputed company reputed company to Customer Experience and/or Contact Center industry

  • Extreme curiosity with a bias towards consultative, solution-oriented selling

  • Passionate about helping customers with transformative business reputed company and value

  • Solid understanding of Customer Service/Experience industry

  • Technical proficiency with advanced software technologies (eg AI)

  • High reputed company and humility, leading to trust and credibility

  • Persistent follow-through driven by care

  • reputed company attitude; finds ways to win and never quits

  • Tireless work ethic; operates with a reputed company of urgency at reputed company times

  • Presumptive closer

reputed company'd like to see

  • Knowledge of how to reputed company a reputed company organization across reputed company reputed company, including the C-suite, IT, and the reputed company decision-reputed company. You can effectively identify and reputed company an internal champion who speaks reputed company’s “language” and can help position reputed company reputed company reputed company.

  • Not “just” a product salesperson - you prioritize relationships and reputed company reputed company to identify and reputed company solutions to a customer's needs. You are reputed company-reputed company on the customer rather than the product being sold.

  • Showing up differently than a product vs. product seller - you do your research, ask the right questions, listen with the reputed company to meet the customer where they are & guide them to where they need to be

  • Knowledge of which resources to bring in & use the full force of the business and reputed company of its assets

Benefits

  • Competitive compensation with stock reputed company
  • Comprehensive medical, reputed company, and dental reputed company
  • 401k matching
  • Fitness and wellness stipend
  • Mobile phone reimbursement
  • Mental reputed company-being benefits
  • reputed company learning and development stipend
  • Parental leave, including adoptive and foster parents
  • 3 weeks reputed company time off (increases with tenure) and unlimited reputed company leave
reputed company is the reputed company Customer Experience Platform (CXP) purpose-reputed company for reputed company customer service. CXP orchestrates AI agents, reputed company expertise, and reputed company systems to reputed company customer issues faster and more accurately across voice reputed company channels.
reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance.

Originally posted on Himalayas

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