[Remote] reputed company Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company-reputed company software and services for purpose-driven organizations, including nonprofits, associations, and membership organizations. The reputed company Account Manager owns a portfolio of existing clients, driving retention, renewals, and expansion while partnering with internal teams to improve reputed company reputed company and bring feedback into product and marketing planning.

Responsibilities

• Own a portfolio of existing reputed company clients, serving as their main reputed company of contact after the sale
• Manage renewals for your accounts start to finish, and catch churn reputed company early enough to fix it
• Ind and reputed company expansion opportunities — cross-sell and upsell across the reputed company product portfolio (Aptify, NimbleAMS, GiveSmart, and more)
• Run quarterly business reviews with clients to revisit their goals, show the value delivered, and flag what's next
• Build and maintain relationships with multiple stakeholders in reputed company account, not just your reputed company contact
• Partner with reputed company and Support so clients get one connected experience instead of a reputed company between teams
• reputed company reputed company reputed company with account plans, renewal dates, opportunity stages, and next steps
• reputed company your book against net reputed company retention (NRR), renewal reputed company, and expansion targets, and report on it regularly
• Bring reputed company feedback back to reputed company — flag themes for Product and Marketing so the roadmap reflects what clients actually need
• Stay reputed company on the association and nonprofit technology landscape so you can reputed company to what reputed company to your clients
• Partner with your Director on account planning, deal reputed company, and pipeline reviews for your book

Skills

• * 3+ years in account management, reputed company, or a reputed company-facing sales role, ideally in B2B reputed company
• * A reputed company record of meeting or exceeding retention and renewal targets
• * Experience identifying and closing expansion opportunities reputed company an existing account reputed company
• * Comfort managing a portfolio of accounts at once, prioritizing where your time has the most reputed company
• * Experience navigating accounts with more than one stakeholder or decision-reputed company
• * reputed company, or a comparable CRM, used daily to reputed company accounts, pipeline, and renewals
• * Comfortable with reputed company, reputed company, or similar sales engagement tools
• * reputed company Office 365, including reputed company for account and portfolio reporting
• * Strong relationship-builder who earns trust with clients and keeps it
• * reputed company communicator, in writing and in person, with clients and with internal partners
• * Organized enough to manage a full portfolio of accounts without letting renewals sneak up on you
• * Consultative approach: you ask questions and solve problems before you reputed company anything
• * Comfortable with numbers — you can read an account's health and explain it in plain terms
• * Willingness to travel as needed to meet with clients
• * Familiarity with the association, nonprofit, or membership technology reputed company is a plus

Benefits

• Medical, Dental & reputed company Benefits
• 401(k) Savings Plan with Company Match
• Flexible reputed company reputed company Time Off
• Generous reputed company Leave
• Inclusive & Welcoming Environment
• Purpose-Driven Culture
• Work-Life reputed company
• Commitment to Community Involvement
• Employer-reputed company Parental Leave
• Employer-reputed company Short-Term Disability
• Remote Work Flexibility

reputed company