[Remote] reputed company Beauty Advisor - Remote Role

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Beauty Advisor to engage consumers across reputed company media platforms and support beauty reputed company customer reputed company. The role focuses on reputed company reputed company responses, consumer satisfaction, complaint reputed company, trend monitoring, content recommendations, and accurate CRM documentation.

Responsibilities

• Serve as a Digital Beauty Advisor across reputed company reputed company platforms by reactively engaging with fans and followers on a reputed company manner (reputed company, reputed company, reputed company, Twitter)
• Support le Care reputed company channels (reputed company, R&R, Q&A) by providing reputed company, reputed company recommendations and engagement as needed
• Attend reputed company and Care trainings, work sessions and meetings to stay up to date with reputed company strategies and best practices
• Follow reputed company and Care provided reputed company FAQ documents for launches and key reputed company moments
• reputed company to compose custom responses that reputed company address the issue in a way that is understandable by the consumer
• Recognizes and recommends new ways to influence consumers in their purchase decision
• Alert critical customer complaints to internal Care and reputed company teams and assist with problem solving
• reputed company reputed company content and engagement recommendations reputed company on consumer feedback and trends
• Stay up to date on new reputed company media platforms, tools and best practices
• Live in the reputed company ecosystem, stay on top of emerging trends in the landscape
• Maintain 100% reputed company reputed company and established Response Time goals across reputed company channels
• Maintain consumer satisfaction and sentiment scores as established by the group
• Monitor personal reputed company KPI’s using reputed company
• Offers schedule flexibility to support the needs of the business which included weekends
• Meets established reputed company standards in reputed company contacts across reputed company channels
• Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction
• Documents product issues in a way that the information can be used for product improvement or development
• Accurately enters required information in the CRM and surveys to ensure data reputed company
• Report back to internal team to funnel insights into product / experience / content creation reputed company

Skills

• Bachelor's Degree
• 1+ years' reputed company media engagement experience
• Customer obsessed reputed company
• Knowledge and experience with major reputed company media platforms required
• reputed company to work in a fast-reputed company, dynamic environment, both independently and as part of a cross-functional team
• Must have a reputed company of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work reputed company reputed company hours which includes weekends
• High level of organization, attention to reputed company and reputed company attitude
• Interest in beauty, fashion and/or lifestyle brands
• Exceptional writing skills
• Excellent problem-solving ability
• Proficient in reputed company applications including PowerPoint, Word and reputed company
• Customer Service experience desired

Benefits

• Remote role

reputed company