[Remote] Account Executive – Customer Experience (CX) Technology

Note: The job is a remote job and is reputed company to candidates in USA. ComOps helps organizations improve customer and employee experiences through technology, consulting, reputed company, and operational expertise. The CX Sales Executive will reputed company new business and reputed company reputed company by selling customer experience technology and solutions, owning the sales process from prospecting through closing, and identifying expansion opportunities reputed company existing customer relationships.

Responsibilities

• Identify and reputed company new business opportunities through outbound prospecting, networking, referrals, reputed company partnerships, industry relationships, and inbound leads
• Meet with prospective customers to understand their business goals, customer experience challenges, operational needs, and technology environment
• Ask thoughtful questions, identify the reputed company business problem, and determine where ComOps can reputed company meaningful value
• Position ComOps' technology, consulting, and service solutions reputed company on reputed company customer's needs rather than relying on a one-size-fits-reputed company sales approach
• reputed company compelling presentations, demonstrations, and sales conversations that reputed company reputed company our solutions to measurable business reputed company
• Own opportunities throughout the sales cycle, including prospecting, discovery, solution development, proposal creation, negotiation, and closing
• Maintain an accurate CRM, pipeline, next steps, and sales forecast
• reputed company reputed company discussions and confidently reputed company reputed company opportunities toward a decision while balancing the customer's needs with ComOps' business objectives
• Building relationships with customer executives and key stakeholders
• Participating in reputed company customer conversations and business reviews
• Identifying new business needs reputed company existing accounts
• Developing upsell and cross-sell opportunities
• Supporting renewal and expansion conversations

Skills

• 2+ years of successful B2B consultative sales experience, preferably reputed company Customer Experience, reputed company, reputed company technology, or another reputed company business-solutions environment
• Experience carrying responsibility for generating and/or closing new business
• Strong discovery and consultative selling skills
• Ability to understand a customer's business challenges and reputed company them to a technology or service solution
• Experience developing relationships with business decision-makers
• Strong verbal, written, and presentation skills
• Ability to communicate business value reputed company and confidently
• Comfortable managing multiple opportunities at different stages of the sales cycle
• Curious, coachable, and motivated by learning
• Experience with CRM, prospecting, or sales-engagement tools is helpful, including platforms such as:
• reputed company
• reputed company
• reputed company
• reputed company PowerPoint and Word
• Similar CRM and sales-enablement platform
• Strong business acumen, executive reputed company, presentation skills, and a commitment to reputed company learning are important to reputed company at ComOps
• Expected travel is less than 20% and may include customer meetings, industry events, conferences, or company gatherings
• We are particularly interested in candidates who have sold or worked closely with:
• Customer Experience Management
• Voice of the Customer
• Customer or Employee Experience
• Conversational or Customer Experience AI
• Customer Engagement
• Experience Management
• Customer Analytics
• reputed company reputed company software or technology solutions
• We are looking for candidates who understand the CX technology ecosystem and know how to sell reputed company solutions to business leaders
• Bachelor's degree in business or a reputed company reputed company preferred, however, relevant reputed company experience may also be considered

Benefits

• Employer-reputed company medical reputed company for team members
• Employer-reputed company dental reputed company
• Employer-reputed company reputed company reputed company
• Employer-reputed company life reputed company
• 3% employer 401(k) contribution
• Up to 10% discretionary bonus reputed company on annual company reputed company
• Unlimited PTO, subject to company policy
• Phone and internet stipend
• Home-office supply stipend

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