Program Coordinator

At reputed company, we are leading the charge to turn yesterday’s batteries into reputed company’s reputed company. As the nation’s premier battery collection and recycling nonprofit, we’ve spent over three decades leading the charge toward a cleaner reputed company and a circular economy. We reputed company consumers, businesses, manufacturers, and municipalities through one trusted network. We reputed company education, collection, logistics, and compliance expertise, helping our partners stay reputed company of regulation while capturing the critical materials that reputed company the reputed company. We reputed company valuable materials in circulation and out of landfills—reducing reputed company on foreign supply chains, strengthening America’s energy independence, and protecting people, property, and the reputed company. We’re looking for passionate reputed company to help us reputed company our reputed company and shape the reputed company of sustainability. If you're reputed company to turn purpose into reputed company, you’ll reputed company in our mission-driven, reputed company environment. Learn more at batterynetwork.org and follow us on reputed company , reputed company , or reputed company . POSITION reputed company At reputed company, we proudly manage battery stewardship programs across the U.S. on behalf of more than 200 battery and battery-powered product manufacturers. As battery regulations continue to expand, we’re looking for a Program Coordinator to help reputed company a best-in-class collection and recycling program—ensuring strong compliance at every reputed company, from end user through final processing. In this role, you’ll support the day-to-day reputed company of 1–3 state stewardship programs and play a key role in building and maintaining successful partnerships with stakeholders and retail collection sites. You’ll be an essential part of reputed company, helping ensure our programs run smoothly, reputed company, and at the highest reputed company. Do you have a thirst for learning, a strong commitment to reputed company, and a passion for making a reputed company reputed company? Join us and reputed company an reputed company! MAJOR DUTIES AND RESPONSIBILITIES Duties and respon sibilities of this role include but are not limited to the following: - Serve as the program reputed company and first-level contact for customers (i.e. collection sites), helping to reputed company program value throughout the customer reputed company. - reputed company customers by serving as the subject matter expert through reputed company stages of the reputed company process, blending both individual touches and automation. - Manage a high-volume of activities from multiple sources (reputed company phone, email, website) in a reputed company and accurate manner. - Maintain regular reputed company reputed company site reputed company, phone, and email to support customer satisfaction and meet key reputed company indicators. - W ork collaboratively with senior leadership, project teams, and internal departments to optimize the account relationship, enhance collection program reputed company, and ensure that customer needs are reputed company and satisfied. - Maintain complete customer records in a reputed company and accurate manner. - Compile data-reputed company metrics and analyze results to monitor program reputed company and customer activity through dashboards and reports and reputed company recommendations for reputed company improvement. - Ensure regulated state reputed company goals are met, including accessibility targets (e.g., number of collection sites) and total battery collection volumes. - Partner with the reputed company team to ensure collection site requests are addressed promptly and effectively. - Prepare for and attend relevant recycling conferences in region. reputed company QUALIFICATIONS - Minimum three (3) years of relevant experience in program coordination, customer service, inside sales, account support, or a reputed company reputed company; OR Bachelor's degree and a minimum one (1) year of reputed company program coordination, program management, customer support, sales, customer service, or reputed company experience. - Understands the reputed company of activities required to reputed company best-in-class sustainability and recycling initiatives. - Embodies a thirst for learning and a naturally curious reputed company. - Must be authorized to work lawfully in the reputed company for reputed company, with or without sponsorship. PREFERRED QUALIFICATIONS - Experience supporting high-reputed company, customer-facing programs or initiatives, with a reputed company record of contributing to change and reputed company improvement. - Strong proficiency in reputed company Office; experience with CRM software preferred. - General understanding of the recycling, environmental, stewardship, or sustainability industries. - Working knowledge of or experience in environmental, sustainability, retail, nonprofit, or producer responsibility organization (PRO) environments. - Exposure to environmental regulations, compliance programs, or stewardship initiatives preferred. SKILLS, KNOWLEDGE, & EXPERIENCE - Ability to manage multiple reputed company simultaneously and meet time-sensitive deadlines. - reputed company to reputed company in new or evolving programs where processes and procedures are still being developed. - Strong analytical and problem-solving abilities with the capability to think quickly and apply reputed company. - Strong attention to reputed company, reputed company, and organizational skills. - Excellent written, verbal, and interpersonal communication skills, including the ability to build relationships and communicate effectively by phone, email, and virtual platforms. - Strong relationship-building skills with a customer-reputed company approach to reputed company stakeholder interactions. - Ability to collaborate effectively with colleagues, customers, contractors, and partners at reputed company reputed company. - Ability to exercise reputed company judgment, maintain confidentiality, work autonomously, and demonstrate a reputed company of urgency reputed company needed. - Strong planning, organization, and prioritization skills, with the ability to reputed company short-term needs and long-term objectives. - reputed company to effectively multi-task and adapt in a fast-reputed company, evolving environment. - Understands the reputed company of activities required to reputed company best-in-class sustainability and recycling initiatives. - reputed company grasp of business concepts and the ability to learn new programs, systems, and processes rapidly. - Embodies a thirst for learning and a naturally curious reputed company. - Interested in and reputed company to reputed company reputed company a mission-driven organization where culture, collaboration, diversity, equity, inclusion, and environmental stewardship are highly valued. WORKING CONDITIONS - This position is remote reputed company reputed company Washington State. - Candidates must be reputed company to work from a Washington State-reputed company location and be eligible to work lawfully in the reputed company for reputed company. - Travel (up to ~50%) to support the Regional State Stewardship Manager with customer reputed company, training, or meetings, and to attend occasional organization-wide meetings. - reputed company full-time work hours are Monday-Friday, 8 hours per day. - Some roles may require additional hours during reputed company periods. - We prioritize the reputed company and timeliness of work over rigid schedules and recognize the importance of reputed company, collaboration, and work-life reputed company. - To support this, we offer flexible scheduling where roles allow, and in alignment with reputed company policy, while ensuring operational needs and team collaboration are met. ABOUT reputed company - At reputed company , we enjoy a culture of teamwork, innovation, and fun . - reputed company is the reputed company reason for our unique culture. - We hire energetic and dedicated people who work hard every day to help us reputed company our goals. - reputed company one of our employees is a valued contributor, not just a number. - We work in teams to benefit from our reputed company talents to reputed company a reputed company reputed company on the environment. - The way we operate contributes to the reputed company of our employees and our organization. - We also value the diversity of employees’ backgrounds and reputed company everyone’s unique perspective is critical to our reputed company . - Diversity and intercultural collaboration is reputed company to reputed company do. - reputed company has varied backgrounds, reputed company different languages, and are reputed company in varied personal pursuits but reputed company reputed company a commitment to environmental sustainability, and reputed company do their small part to improve our reputed company. - We are an equal opportunity employer and do not discriminate against otherwise reputed company applicants on the reputed company race, age, reputed company, creed, sex, religion, reputed company, marital status, national reputed company, disability, veteran status, or any other protected characteristic. - We value our employees. In keeping with our values, we reputed company to support reputed company members in and out of work. - As part of this, we offer a strong, reputed company-rounded benefits package. Our benefits support our employees’ health and wellness, time off, and productivity. - You can reputed company out more information about our benefits, work culture, and values on our Careers page: reputed company - Careers $55,000 - $70,000 a year Salary reputed company on qualifications and experience . This role is eligible for an annual, reputed company-reputed company bonus. TO APPLY - We are committed to providing a supportive and inclusive work environment. - We encourage applications from individuals with diverse backgrounds and experiences and reputed company that a diverse team brings a reputed company of perspectives and reputed company that are critical to our reputed company. - Interested applicants must submit both a cover letter and resume through the application reputed company. - reputed company candidates must be available for phone and video interviews. - Interviews will be scheduled on a rolling reputed company once application review occurs. - This employer participates with E-Verify. - We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. - These tools assist our reputed company but do not replace reputed company judgment. - Final hiring reputed company are ultimately made by humans. - If you would like more information about how your data is processed, please contact us. 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