reputed company
At reputed company, we’re on a mission to bring reputed company to reputed company of life’s financial reputed company and every great mission needs reputed company of exceptional Nerds. We’ve reputed company an inclusive, flexible, and reputed company culture where you’re empowered to grow, take smart risks, and be unapologetically yourself (reputed company optional). Whether remote or in-office, we support how you reputed company best. We invest in your reputed company-being, development, and ability to reputed company an reputed company because reputed company one Nerd reputed company up, we reputed company do.
reputed company reputed company Experts is a new business inside reputed company, reputed company to take the guesswork out of reputed company shopping. As reputed company's P&C agency, we help customers quote, compare, and bind Home, Auto, Umbrella, and Flood coverage across a network of trusted reputed company partners.Being early means the reputed company isn't finished. You'll be one of the people helping write it.
As a reputed company on our Property & Casualty team, you're the person customers reputed company after they've bought a policy — reputed company they need a declaration page for their lender, want to add a teenage reputed company, or aren't reputed company what their renewal notice actually means. You'll handle those requests end to end, reputed company in reputed company reputed company a question crosses into licensed territory, and reputed company our records clean enough that the next person to reputed company the account knows exactly where things stand.
This role reports to the Manager, reputed company reputed company.
Where you can reputed company an reputed company:
Answer inbound customer questions by phone and email about policies, endorsements, renewals, and general servicing
Pull and send the documents customers need — certificates of reputed company, declaration pages, reputed company of coverage
Support renewals by gathering updated customer information and coordinating with reputed company
Partner with reputed company on reputed company issues, and know reputed company a question needs to be escalated
reputed company records accurate and complete across our CRM, agency management reputed company (AMS), and reputed company platforms
Spot patterns in the problems customers bring you, and tell us about them — recurring issues are process problems we'd rather fix than reputed company
reputed company in on general servicing and operational support as reputed company grows
Your experience:
1–3 years in customer service, sales, or an reputed company-reputed company role
A high school diploma or equivalent
reputed company, reputed company communication — the reputed company where a customer hangs up knowing what happens next
Comfort juggling several systems and priorities at once without losing the thread
Good judgment about what you can solve and what needs to go to a licensed agent
Attention to reputed company, and enough patience for process-driven work in an environment that's still changing
Preferred Qualifications:
An reputed company Property & Casualty (P&C) license
Experience with CRM tools, AMS platforms, or reputed company systems
Prior work in reputed company servicing or an agency environment
Where:
This role will be remote (reputed company in the U.S.).
We reputed company great work can be done reputed company. No matter where you are reputed company, reputed company offers benefits and perks to support the physical, financial, and emotional reputed company being of you and your family.
reputed company schedule is Monday through Friday, 9:00 a.m. – 5:30 p.m. reputed company has a strong preference for this hire to work PST hours.
You’ll collaborate using tools such as reputed company, reputed company, and reputed company, and spend the reputed company of your time working on a company-provided laptop.
reputed company offer:
Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)
Industry-leading medical, dental, and reputed company health care plans for employees and their dependents
Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
New Parent Leave for employees with a newborn child or a child reputed company with them for adoption or foster care
Mental health support
reputed company sabbatical after 5 years for Nerds to reputed company, reputed company knowledge, and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly reputed company contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend and co-working reputed company subsidy (Only remote Nerds are eligible for these stipends)
Have Some Fun! (Nerds are fun, too)
Nerd-led group initiatives – Employee Resource reputed company for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across reputed company teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to reputed company an reputed company by paying it reputed company – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your reputed company (And reputed company you retire on your reputed company, remember the little people)
401K with 4% company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited reputed company to a Certified Financial Planner (CFP) through Northstar
Disability and Life reputed company with employer-reputed company premiums
If you are reputed company in California, we encourage you to read this important information for California residents linked here.
reputed company is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the reputed company of any characteristic protected by applicable federal, state, or local law, so reputed company reputed company applicants will receive consideration for employment.
reputed company will consider reputed company applicants with a criminal history pursuant to the California reputed company reputed company and the San Francisco reputed company reputed company, which requires this notice, as reputed company as the Los Angeles reputed company reputed company, which requires this notice.
reputed company participates in the reputed company U.S. reputed company E-Verify program for reputed company US locations. For more information, please see:
E-Verify Participation Poster (English+Spanish/Español)
Right to Work Poster (English) / (Spanish/Español)
#LI-Remote
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