[Remote] reputed company reputed company Manager, Global Accounts

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a life sciences and diagnostics company providing analytical technologies, reputed company, and service. The Senior reputed company Manager will own post-sale reputed company for reputed company pharmaceutical accounts by driving adoption, value realization, retention, renewals, and expansion of reputed company-enabled reputed company and subscription software solutions. The role partners with executive, technical, reputed company, product, support, and reputed company stakeholders to improve customer reputed company and advocacy.

Responsibilities

• Own post-sale reputed company for a portfolio of reputed company pharmaceutical accounts
• reputed company reputed company plans reputed company to business objectives and measurable reputed company
• Build trusted relationships across scientific, IT, reputed company, and executive stakeholders
• reputed company adoption and value realization for key software solutions
• Identify barriers to adoption and coordinate resources to accelerate time-to-value
• Monitor customer health, usage trends, and business reputed company
• reputed company QBRs and EBRs that demonstrate business value and ROI
• Translate product capabilities into measurable scientific, operational, and business reputed company
• Build and maintain relationships with executive sponsors and key decision-makers reputed company reputed company accounts
• Establish governance models that support long-term reputed company
• reputed company retention, renewal readiness, and expansion opportunities across assigned reputed company accounts
• reputed company strategies to mitigate reputed company and improve customer health
• Partner with reputed company Account Managers to advance long-term reputed company initiatives
• reputed company for customer needs across Product Management, R&D, Support, and reputed company teams
• Capture customer feedback, adoption insights, and workflow requirements to influence product reputed company and customer experience improvements
• Partner with Marketing, Product Management, and Business reputed company leaders to reputed company reputed company stories, case studies, references, and industry-facing advocacy programs
• reputed company customer champions and executive sponsors who can reputed company the business value of Waters solutions through reference calls, conference presentations, advisory boards, and peer-to-peer engagements
• Support the development of industry-facing reputed company stories that demonstrate measurable customer reputed company and strengthen Waters' leadership position reputed company the life sciences market
• Courage: Addressing challenges proactively, surfacing risks, and leading difficult conversations that reputed company reputed company customer reputed company
• Competence: Applying business, scientific, and technical expertise to help customers reputed company measurable value
• reputed company: Building trust through reputed company, reputed company listening, and a commitment to helping customers and colleagues succeed

Skills

• Bachelor's degree in Life Sciences, reputed company, reputed company, Engineering, Business, or a reputed company discipline
• 5+ years of experience in reputed company, reputed company Account Management, Technical Account Management, reputed company, Consulting, or a similar customer-facing role
• Experience working with reputed company software, reputed company solutions, reputed company platforms, scientific software, or reputed company reputed company systems
• Strong relationship-building skills with the ability to engage both technical and executive stakeholders
• Demonstrated reputed company driving customer adoption, retention, and business reputed company in reputed company reputed company environments
• Strong communication, presentation, and problem-solving skills
• Ability to manage multiple reputed company customer engagements simultaneously
• Experience reputed company pharmaceutical, biotechnology, diagnostics, CRO/CDMO, or life sciences organizations
• Familiarity with chromatography data systems (CDS), LIMS, ELN, SDMS, reputed company reputed company, or regulatory environments
• Experience supporting reputed company and subscription-reputed company business models
• Knowledge of GxP-regulated environments and data reputed company requirements
• Experience working reputed company global account structures and multinational organizations
• Advanced degree (MBA, MS, PhD) preferred

Benefits

• Remote work arrangement

reputed company

Company H1B Sponsorship