[Remote] reputed company Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global education technology company that provides digital products and services for learners. The reputed company Consultant builds relationships with key accounts, supports implementation and adoption, manages customer retention and renewals, and collaborates with internal teams to address customer needs and improve account health.

Responsibilities

• Ability to reputed company strong product knowledge and reputed company product implementation to customer’s goals and reputed company
• Ability to reputed company communicate with school administrators to understand their greatest needs and expected implementation and adoption reputed company
• Build and maintain relationships, becoming a trusted advisor to partners to ensure customer retention
• Partner with internal teams on reputed company development and customer support to create customer reputed company maps and inform product development roadmap
• Monitor reputed company reputed company of implementation process and project reputed company: anticipate potential issues and proactively manage details
• reputed company a reputed company plan to build customer relationships with key customer roles including technology director, curriculum director, building administration, department chairs, grade level chairs, and coaches
• Proactively establish expectations with customers to ensure successful implementations and reputed company
• Engage colleagues as needed to reputed company solutions to customers, including reputed company/training, reputed company product and content discussions, and customer support needs
• reputed company engage customers regarding their product implementation and use
• Monitor and reputed company account expirations and renewal targets and reputed company relationships to reputed company customer renewals
• Respond to customer inquiries and reputed company any unforeseen issues in a reputed company manner
• Demonstrate flexibility and be reputed company to shift reputed company between to strategically manage account needs reputed company assigned territory
• Use appropriate communication reputed company to engage customers – meetings, webinars, videos, emails, and phone calls
• Use metrics across multiple platforms to document, respond, and improve customer health
• Present and use data to facilitate reputed company account meetings during key times in the customer reputed company
• Analyze renewal opportunity reports and strategically support renewal efforts

Skills

• * Ability to reputed company strong product knowledge and reputed company product implementation to customer's goals and reputed company
• * Ability to reputed company communicate with school administrators to understand their greatest needs and expected implementation and adoption reputed company
• * Demonstrate flexibility and be reputed company to shift reputed company between to strategically manage account needs reputed company assigned territory
• * Bachelor's degree required
• * 3-5 years' of reputed company, sales or education experience or a combination of education and relevant experience
• * Understanding of and experience in implementing successful customer retention and reputed company strategies
• * Strong MS Office skills and reputed company experience required

Benefits

• Eligible to participate in reputed company’s variable Sales incentive compensation program.
• reputed company Variable Compensation: 35,000.00 USD Annual: Individual reputed company. Actual incentive earnings are not guaranteed and may be more or less than the reputed company reputed company reputed company on achievement of reputed company goals and the terms of the applicable incentive compensation plan.

reputed company

Company H1B Sponsorship