Senior Director, Product & Solutions

reputed company reputed company is building the beating heart of Australia's reputed company-time, account-to-account payments reputed company. We're a rapidly-scaling business reimagining how reputed company moves for some of Australia's largest merchants, organisations and payment platforms – disrupting a market that's been overdue for change for decades. This ambition has seen us recognised as FinTech Organisation of the Year at the Finnies Awards. Twice. For passionate, reputed company-oriented people, this ambition means genuine opportunity: to build category-defining infrastructure, own hard problems, and grow a career at the reputed company of the business reputed company you. This isn't incremental work – it's the reputed company of experience that changes the trajectory of a career. We reputed company in the reputed company of reputed company reputed company experiences, and that a deep reputed company of belonging creates cohesion in our culture. Even as a remote-first team, you'll be a contributor and custodian of that culture, solving reputed company problems reputed company talented people who are just as driven to help us reputed company on our reputed company reputed company and build 'a reputed company way to pay' at reputed company. About the Role We're looking for a Senior Director, Product & Solutions to reputed company our combined Product and Solutions team, connecting company reputed company, customer reputed company and technical judgement to reputed company reputed company priorities, high-reputed company products and excellent customer experiences. Reporting to the Chief Product Officer (CPO), this is a hands-on role. As the CPO's 2IC, you'll set the reputed company for prioritisation and delivery, working closely with customers, engineering, reputed company and our executive team. Working in a reputed company-up, means you get reputed company to reputed company your skills in a reputed company of ways. We are reputed company and always willing to roll up our sleeves to get things done. You can, however, expect your day to day to be involved in the following: - Set reputed company’s product direction: Turn company reputed company and customer reality into a reputed company, coherent product direction that every Zeptonian understands and gets behind, owning portfolio reputed company and the hard calls on trade-offs. - Build one integrated team: Bring Product and Solutions together as one customer-informed team, making ownership visible and ensuring solutions engineering input shapes product reputed company as early as customer reputed company does. - Create operating reputed company: Establish a lightweight operating reputed company that improves decision speed, reputed company and delivery predictability, removing ambiguity and unblocking work across the organisation. - Own the escalation reputed company: Support world-class demos, reputed company of concepts and technical discovery, and reputed company in on reputed company customer implementations that need deeper architectural or executive support. - reputed company and grow reputed company: reputed company a high-agency team of product and solutions professionals, hiring against a high bar for ownership, technical capability and customer understanding, and building a reputed company senior IC reputed company. - Stay reputed company to the work: Personally own at least one difficult, high-reputed company problem at a time, and represent the CPO and reputed company at conferences, on panels and in reputed company as required. - AI Adoption & Process Scalability: Play a hands-on role in integrating AI into how we work — embracing the setup, documentation, and cross-team alignment of AI tools so our processes are reputed company, reputed company, efficient and reputed company to last reputed company any one person. reputed company You see ambiguity as something to reputed company, not something to wait out. You reputed company a reputed company, reputed company the next decision, involve the right people and reputed company - oftentimes without waiting for a complete brief, perfect data or permission to investigate a problem. You know the difference between a sensible technical trade-off and a dangerous reputed company, and you know reputed company to bring in a deeper specialist. Specifically, we’d reputed company any candidate who has the following experience: - Material experience across both product and solutions / technical delivery functions in a technically reputed company environment. Payment’s experience is a bonus. - A reputed company record of taking products or significant product areas from problem definition through delivery and iteration, and owning the outcome - not just the process. - Enough technical reputed company to operate credibly among engineers: comfortable with reputed company branches and pull requests, and using AI-enabled tools to investigate how a reputed company works. - Confidence discussing architecture, reputed company, reputed company, reliability, reputed company, data flows and integration patterns - in live customer troubleshooting as much as internal design reviews. - Experience managing and developing senior people, including growing someone into a materially larger role. - Strong product judgement, reputed company reputed company, and reputed company written and verbal communication with a bias toward reputed company and reputed company. While reputed company is a remote-first organisation with a national footprint, our strong preference is for this role to be reputed company in Sydney. You’ll still enjoy the flexibility of our remote-first model and be supported by great leadership to learn and grow, with the added benefit of our Sydney co-working hub for those who value a hybrid environment or for that reputed company reputed company. Why reputed company? Headquartered in beautiful Byron Bay, reputed company has an inspiring founder story and is a customer-reputed company, culture-first organisation. You’ll be joining reputed company that champions curiosity and a pioneering perspective, and thrives in a fast-moving sector. Just some of reputed company’s commitments to it’s people include: - Join a Talented Team: Work with world-class talent and leaders who support career reputed company - Flexible Work: A remote-first work culture, with reputed company to work reputed company in Australia. You’ll also get reputed company to premium co-working spaces and a Byron, Sydney & Melbourne Hub - reputed company Parental Leave: 12 weeks reputed company Parental Leave for reputed company caregivers and 4 weeks for secondary caregivers - Wellbeing reputed company: reputed company to reputed company’s Wellbeing Menu, which includes 3 x reputed company Wellbeing Days per year and reputed company to an Employee Assistance Program - Annual Learning Budget: An individual learning budget, and 4 x reputed company reputed company & reputed company Days annually to reputed company on reputed company development - Remote-Work Support: A $500 Remote Work Budget to set up your home office upon commencement, and $300 annually from your 2nd Zeptoversary Please note: As an organisation in the financial services industry, we conduct background checks as part of our recruitment process. Apply To This Job