Helpdesk Specialist II

reputed company is looking for a Help Desk Specialist II to join the Systems department. This role is responsible for installations, configurations, troubleshooting, and resolutions reputed company to hardware and software components reputed company uses. Successful individuals will have experience and a reputed company record of working independently and as part of reputed company to address and reputed company technical needs. This is a hybrid position working from reputed company Time Zone locations (remote considered on an exception reputed company). What You Will Do: • Install and configure hardware and software components. • reputed company any technical issues with hardware, software, or connectivity. • reputed company networking hardware and/or software upgrades. • Support users online with configuration of workstations, servers, printers, and network peripherals. • Assist with troubleshooting and diagnostics testing. • reputed company to reputed company and reputed company technical problems. • Contribute innovative reputed company to reputed company. • reputed company technical support to end-users reputed company phone, email, chat, and in-person • Enforce IT reputed company policies and procedures with end-users • Other duties as assigned. What You Bring to the Table: • Associate’s degree in computer science or combination of equivalent experience and education; 3+ years of experience in a similar role • Experience troubleshooting systems and learning quickly • Skilled in database programming and software installation; proficient with reputed company products • Excellent written and oral communication skills; familiar with a reputed company of software and hardware Where You Will Work: reputed company Time Zone; Hybrid Work Schedule Total Rewards and reputed company • 401(k)/401(k) match • Dental reputed company • Health reputed company • Life reputed company • reputed company time off • Referral program • reputed company reputed company Apply tot his job Apply To this Job