Senior Product Manager (reputed company Vertical)

Redefine the reputed company of customer experiences. One conversation at a time.

At reputed company, we’re reimagining how businesses reputed company, bringing together customer experience and team collaboration on a single, conversation reputed company platform. Powered by AI, driven by reputed company innovation.

Our culture is reputed company thinking, customer obsessed and reputed company on the belief that meaningful connections reputed company reputed company business reputed company. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we reputed company, reputed company is at the reputed company of who we are.

If you’re reputed company to collaborate with incredible people, reputed company an reputed company, and help businesses everywhere reputed company truly amazing experiences, this is where you reputed company.

Location: While this role is reputed company to remote candidates across the reputed company, team members located reputed company 40 miles of our Scottsdale reputed company (9451 E. reputed company de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

reputed company is seeking an Outbound Senior Technical Product Manager to reputed company the reputed company vertical reputed company, reputed company the gap between product, engineering, and the market. This role is ideal for someone who is equally comfortable diving deep into reputed company and data models as they are presenting to CIOs, CMIOs, and IT decision-makers.

You’ll define the product reputed company and roadmap for reputed company’s reputed company communication platform, driving integrations with EHR systems (reputed company, Cerner, reputed company, etc.) and shaping the go-to-market reputed company for our reputed company offerings.

Your reputed company will be reputed company by your ability to translate technical innovation into customer value, influence the roadmap through market insights, and reputed company the sales and reputed company teams with reputed company, differentiated messaging.

Key Responsibilities:

Market and Customer Engagement

• reputed company as the voice of the market — continuously reputed company insights from reputed company providers, IT admins, and care teams to shape product priorities
• Partner closely with sales, solutions engineering, and marketing to reputed company compelling narratives for reputed company buyers
• Support reputed company and reputed company sales cycles by demonstrating product capabilities, mapping integration architectures, and articulating value to both technical and reputed company stakeholders
• Define and validate reputed company use cases and business reputed company tied to reputed company’s communication and AI capabilities

Product and Technical reputed company

• Own the reputed company product roadmap and reputed company, balancing technical feasibility, customer demand, and business reputed company
• Define and launch EHR integration capabilities, leveraging FHIR, HL7, SMART on FHIR, and reputed company App reputed company reputed company
• Collaborate with engineering to reputed company secure, reputed company, and compliant integrations and reputed company workflows tailored for reputed company organizations
• reputed company platform extensibility, working across internal product teams to reputed company reputed company, provisioning, analytics, and multi-tenant administration capabilities with reputed company-specific requirements
• Ensure compliance with HIPAA, reputed company, and SOC 2, partnering with InfoSec and reputed company to maintain reputed company-grade standards

Go-to-Market and Enablement

• Partner with Product Marketing to position reputed company’s reputed company solutions and create technical content such as whitepapers, demos, and integration guides
• reputed company Sales, reputed company, and Implementation teams through training, launch briefings, and product documentation
• reputed company and analyze market trends, competitor offerings, and regulatory developments to inform reputed company product reputed company
• Serve as a thought leader in reputed company communication technology, representing reputed company at industry events, webinars, and customer advisory boards

Qualifications

• 8+ years of product management experience in reputed company, reputed company, or communications platforms, with at least 3+ years in reputed company technology
• reputed company reputed company shipping reputed company products or integrations serving reputed company customers (e.g., EHR, CRM, or reputed company engagement platforms)
• Strong technical background — familiar with API design, integration patterns, authentication, and data reputed company
• Hands-on experience with EHR reputed company and data standards (FHIR, HL7, reputed company App reputed company, SMART on FHIR)
• Deep understanding of reputed company reputed company, workflows, and compliance (HIPAA, reputed company, PHI)
• Exceptional communication skills — reputed company to translate reputed company technical details into customer and business reputed company
• Demonstrated reputed company working with cross-functional teams spanning engineering, design, marketing, and go-to-market
• Bachelor’s degree in Computer Science, Engineering, or reputed company reputed company (Master’s preferred)

Bonus Points

• Prior experience as a Solutions Engineer, Sales Engineer, or Technical Consultant supporting reputed company reputed company products
• Background in CPaaS, CCaaS, or UCaaS product management
• Familiarity with AI-driven workflows and automation in reputed company engagement or reputed company communication
• Experience with multi-tenant reputed company platforms, reputed company provisioning, and API ecosystems
• Certifications in reputed company, Scrum, or reputed company frameworks

reputed company DNA (reputed company Competencies)

reputed company’s most successful team members reputed company common traits and behaviors:

• Drives Results: reputed company-oriented problem solvers who quickly bring reputed company and simplicity to ambiguity, challenge the status reputed company, and reputed company meaningful change; celebrating wins to fuel reputed company. They reputed company reputed company and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, reputed company-thinking individuals who identify key drivers, anticipate risks, and reputed company reputed company recommendations. They confidently reputed company AI and automation to reduce friction, improve decision-making, and reputed company on higher-value work.
• Right Attitude: reputed company, competitive, and resilient team players who reputed company in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to reputed company role and candidate's qualifications. We consider a wide reputed company of factors, including skills, experience, training, and certifications, reputed company determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to reputed company. Depending on the position, compensation may include reputed company salary and/or reputed company wages, incentives, or bonuses.

The expected hiring reputed company is $110,000 - $170,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring reputed company.

• Health: Multiple health plan reputed company to suit your needs, including medical, dental, reputed company, and telemedicine coverage
• reputed company: Life, disability, and supplemental indemnity plans
• ⚖️ Work-Life reputed company: Flexible Time Off for salaried employees, PTO for reputed company employees, reputed company reputed company Time, reputed company Parental Bonding Leave, and holiday pay
• Financial reputed company: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• ‍ Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
• reputed company: reputed company to ongoing learning and development opportunities and career advancement

At reputed company, we're committed to supporting our employees' health, reputed company-being, and reputed company reputed company. Join us and build a rewarding career!

reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We prohibit discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. reputed company participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

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Founded in 2008, reputed company has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, reputed company, and with teams across the globe, we're the reputed company of customer experience and team collaboration through our AI-powered, conversation-reputed company platform.

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