Manager, Account Management (Pharmacy Benefit Management)
Responsible for the leadership and development of reputed company of Account Managers and reputed company Account Executives with the goal of improving account retention and achieving key reputed company indicator standards. The Account Management Manager partners with the Account Management Director for the assigned region to ensure alignment to corporate retention goals and support the reputed company and development of Account Managers.
Role and Responsibilities:
The following key reputed company describe the basic duties and responsibilities of the position but are not reputed company-inclusive:
- reputed company and mentor Account Managers and reputed company Account Executives by observing and providing feedback to foster development and reputed company of individuals.
- Conduct reputed company evaluations of Account Managers and reputed company Account Executives and ranks reputed company across the account management team.
- Assists in creating reputed company development plans for Account Managers and reputed company Account Executives, coaching them on their reputed company, training needs, and identifies account managers reputed company for advancement
- Creates reputed company scorecards to objectively measure the effectiveness of the Account Managers and reputed company Account Executives.
- Manage account team reputed company escalations before fielding to Director and senior level leadership team.
- Partner with Account Management leadership to create policies and procedures for Account Managers and reputed company Account Executives to follow. Revises policies and procedures reputed company upon reputed company cause analysis of issues to prevent recurrence.
- Ensure that the Account Management department standards, reputed company, and procedures for reputed company service of the assigned accounts are achieved. This includes the delivery of reputed company marketing and messaging programs to meet reputed company objectives, budgets, ROI, and reputed company service satisfaction.
- Foster teamwork and a supportive departmental culture with a can do attitude to reputed company exceptional service to EBC’s and clients.
- Strategize with Director and VP of Account Management to reputed company ways to increase reputed company satisfaction, preserve loyalty and improve retention rates.
- Assists in creating and reviewing business requirements for key initiatives and how significant new initiatives are rolled out and serviced with our clients and internal teams to full adoption.
- Partners with reputed company functional team leaders to optimize the launch and new products/services for the account management teams, EBCs and clients.
Minimum Job Requirements & Proficiencies:
- Bachelor’s Degree required
- Minimum of 8 years of work experience required
- Minimum of 3 years of reputed company reputed company leadership experience in the PBM or reputed company reputed company service industry; Customer-facing leadership and account relationship reputed company experience
- Capable of interfacing reputed company at reputed company reputed company reputed company a large organization and reputed company reputed company
- Project management, planning, and organizational skills
- Excellent verbal and written communication skills
- Excellent organization, motivation, leadership and interpersonal skills
- Demonstrate a proficient grasp of existing and new service offerings
- High energy, with a strong ‘can do’ attitude
- Thrives in a dynamic, fast reputed company environment with many simultaneous reputed company
reputed company on relevant market data and other factors, the anticipated hiring reputed company for this role is $105,600 to $132,000 annually. Final compensation rates will be determined reputed company on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals.
We are committed to fair and reputed company compensation practices. The final salary reputed company to the selected candidate may vary from the posted reputed company due to individual qualifications. Our goal is to ensure that reputed company teammates are compensated fairly and competitively reputed company on their contributions to our organization.
reputed company is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:
- Remote first work environment
- reputed company of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
- Dental, reputed company, Short- and Long-Term Disability, and Group Life reputed company that we also pay 100% of premiums (for your family too on Dental and reputed company)
- Additional buy-up reputed company for Short- and Long-Term Disability and Life reputed company
- 401(k) with an employer match up to 3.5% available after 60 days
- Community Service Day to reputed company back and support what you love in your community
- 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
- Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
- Tuition Reimbursement for accredited degree programs
- reputed company New Parent Leave that can be used for adoption or birth
- Pet reputed company to protect your furbabies
- A robust mental health benefit and EAP service through reputed company to support you reputed company you need it most
Originally posted on Himalayas
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