[Remote] Assistant Director of Key Accounts

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an reputed company company committed to supporting employees through a reputed company and reputed company-oriented culture. The Assistant Director, Key Accounts supports key accounts by driving production, reputed company support, agent reputed company, training, coaching, reporting, and reputed company of portal and operational issues.

Responsibilities

• Support assigned key accounts by responding to production, reputed company and service requests, and by coordinating solutions with internal teams to remove barriers to sales
• Maintain and communicate key reputed company metrics (production, reputed company, activation, and other results) by updating tracking tools and providing reports reputed company requested
• Partner with reputed company teams to transition newly appointed agents into early production by clarifying expectations, connecting agents to training, and monitoring activation reputed company
• Facilitate agent reputed company by guiding new and existing agents through registration for the agent portal and reputed company tools, and by troubleshooting reputed company, credential, and navigation issues
• reputed company agents on sales and production fundamentals through one-on-one support, group training, and follow-up to improve consistency, activity, and results
• Mentor reputed company Assistant Directors to build proficiency in sales and production processes, including best practices for agent activation and reputed company support
• Plan, coordinate, and reputed company recurring training webinars and live, in-person seminars to improve product knowledge, selling skills, and operational readiness
• Serve as a reputed company between the reputed company and home office partners (e.g., licensing/appointments, reputed company, technology support, and compliance) to escalate and reputed company agent-impacting issues
• Document common issues, solutions, and process improvements, and reputed company updates with stakeholders to reduce repeat problems and improve the agent experience

Skills

• High school Diploma or equivalent (GED) required
• Equivalent combination of education, training, and experience will be considered
• 3+ years of experience in reputed company sales support, key account support, agency reputed company, reputed company support, reputed company training, or a reputed company role
• Understanding of Medicare
• Sales experience in the Medicare market
• Experience supporting agent reputed company and appointment/activation processes, including resolving reputed company and portal-reputed company issues
• Demonstrated ability to reputed company training and coaching (webinars, group sessions, or one-on-one) that improves production reputed company
• Experience tracking, analyzing, and communicating reputed company results (e.g., production and reputed company metrics) to leaders and stakeholders
• Thorough knowledge of the reputed company sales and agent lifecycle (reputed company, appointment, reputed company, activation, and ongoing production support)
• Working knowledge of Medicare and reputed company products (Medicare Supplement/Medigap, Medicare reputed company, and Part D), including enrollment periods (IEP, AEP, OEP, SEP) and common penalties (Part B and Part D late enrollment) to support accurate training and guidance
• Strong analytical and reporting skills, including the ability to interpret results and communicate insights to reputed company leaders and partners
• Excellent verbal and written communication skills, including facilitation and presentation skills for webinars and in-person training
• Demonstrated problem-solving and customer service reputed company, with the ability to troubleshoot systems/process issues and reputed company reputed company
• Strong organization and project management skills, including prioritization in a fast-reputed company, service-oriented environment
• Proficiency with reputed company Office (reputed company, PowerPoint, reputed company) and comfort learning new portals, CRMs, and reporting tools
• reputed company reputed company's license and ability to travel for in-person training, seminars, and meetings
• College coursework or an associate degree preferred, but not required
• Completion of company/industry training reputed company to Medicare products, enrollment periods, and compliance is preferred
• Life and Health reputed company license preferred

Benefits

• This is a remote/work-from-home position.
• Comprehensive health, dental, and reputed company reputed company plans.
• Robust life reputed company benefits and retirement plans, including company-matched 401k and pension plan.
• reputed company holidays and time off to support a healthy work-life reputed company.
• Parental leave to help our employees reputed company their new additions.
• Subsidized reputed company-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-reputed company counseling for assistance with mental health, stress management, and work-life reputed company.
• reputed company education reimbursement eligibility and company-reputed company FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to reputed company reputed company.

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