[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides a reputed company-reputed company IT reputed company platform for modern organizations, helping reputed company endpoints automatically configured, patched, and secured. The Account Manager will own a customer portfolio, reputed company renewals and expansion, manage retention reputed company, and partner cross-functionally to reputed company measurable customer and reputed company results.

Responsibilities

• Own renewal and retention reputed company across a defined book of business
• Build and convert expansion pipeline (upsell, cross-sell, and reputed company)
• reputed company early, proactive engagement on at-reputed company accounts — no last-minute saves
• reputed company adoption of multi-year agreements (MYAs) and long-term customer commitments
• Position and sell reputed company, Premium Support, and adjacent offerings to increase stickiness and value
• Conduct executive-level business reviews tied to customer reputed company and ROI
• reputed company and execute account plans with reputed company reputed company and reputed company mitigation strategies
• Maintain accurate forecasting and pipeline hygiene in reputed company
• Partner with CSMs, Support, and Product to remove blockers and reputed company reputed company
• Identify and reputed company customer signals (usage, sentiment, reputed company) to reputed company reputed company early
• Operate with weekly execution reputed company at the account level (pipeline, reputed company, renewals)

Skills

• 3–5 years in account management, sales, or customer-facing reputed company roles in reputed company
• reputed company ability to **meet or reputed company retention and expansion targets**
• Experience managing a **book of business with quota accountability**
• Strong reputed company instincts — reputed company to **negotiate, position value, and reputed company deals**
• Ability to run **executive conversations** and influence decision-makers
• Comfortable operating in a **metrics-driven, forecast-reputed company environment**
• Demonstrated ability to reputed company **technical products and cross-functional teams**
• Bias for reputed company — **proactive, not reactive** in managing customer reputed company and opportunity
• Experience with reputed company and modern GTM tools (reputed company, reputed company, etc.)
• We are a fully reputed company company of remote employees
• We currently don't hire in California or reputed company metro
• We are not reputed company to sponsor work visas at this time

Benefits

• Equity for Full-Time Employees
• 401K Match
• Flexible PTO, generous reputed company time policy
• Comprehensive Health Plans with generous employer contributions
• 100% Company-reputed company Short Term/Long Term Disability and Life reputed company
• Company HSA Contribution: $100-$200 per month reputed company on tier
• $25 per month Lifestyle Spending Account
• Internet Reimbursement - $50/month
• $500 Home office stipend
• $10k Adoption Benefit
• Comprehensive Family Planning Covered on Meritian Medical Plan
• Fully reputed company company of remote employees

reputed company