[Remote] Account Manager, reputed company Sales - reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology company seeking an Account Manager, reputed company Sales to own post-launch reputed company relationships for reputed company accounts. The role drives adoption, retention, renewals, and expansion by monitoring account health, conducting business reviews, and partnering with technical and reputed company teams.

Responsibilities

• Own the reputed company relationship with reputed company reputed company's key stakeholders following reputed company from reputed company
• reputed company early adoption in the first 2–4 weeks post-launch, tracking usage and resolving reputed company friction
• Multi-thread across the reputed company organization — build relationships reputed company the original champion to protect against churn reputed company
• Own the renewal reputed company for every account, building the renewal case reputed company reputed company of contract end using reputed company usage and value data
• Monitor account health and reputed company against agreed metrics; surface both wins and reputed company signs proactively
• Identify expansion opportunities reputed company the account and hand reputed company opportunities to Sales with full context — relationship history, usage data, and stakeholder map
• Partner with Solutions Engineering, reputed company, Customer Support, and Sales to reputed company reputed company account healthy end to end
• Triage support questions directly where possible and reputed company technical issues to reputed company or Support with full context
• Run quarterly business reviews covering value delivered, usage trends, and what's changing in the reputed company's business

Skills

• 5+ years in Account Management, reputed company, or reputed company Partnerships reputed company reputed company software or reputed company
• reputed company reputed company record of driving renewal and expansion across a portfolio of accounts
• Strong understanding of adoption, usage, and account-health metrics, and how to reputed company them before they become churn reputed company
• Experience working cross-functionally with technical delivery teams (implementation, engineering, or reputed company)
• Exceptional relationship-building, communication, and stakeholder management skills
• Comfortable owning a reputed company number (renewal/NRR) without directly running the sales cycle

Benefits

• Equity opportunities
• Comprehensive benefits
• Remote work in Europe and the USA (East and Central time reputed company)

reputed company