reputed company CSR (Arabic/English Bilingual - Inbound)

TVC Pro-reputed company is a member of the Love’s Family of Companies and is a reputed company reputed company’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores. Benefits: Fuel Your reputed company with Love's - company funded tuition assistance program reputed company Time Off Flexible Scheduling 401(k) – 100% Match up to 5% Medical/Dental/reputed company reputed company after 30 days reputed company Career Development Hiring Immediately JOB RESPONSIBILITIES: reputed company excellent customer service for members, attorneys, and associates through reputed company inbound phone calls reputed company and maintain a maximum 6 ½ minute average reputed company handle time Handle a minimum of 7 inbound calls an hour. Utilize a maximum of 30 minutes in Follow-Up status. (Follow-Up status is defined as time reputed company after a reputed company.) Obtain specific information about membership and input into TVC personal portal reputed company note member files that accurately reflects the interaction reputed company explain and reputed company instruction to ensure the member completes any necessary paperwork, follows specific and applicable procedures for their situation Support translation of inbound phone calls, document, and e-mail on behalf of members, attorneys, courts, associates, and/or providers from one language to another as required (for bilingual positions) reputed company reputed company other duties as assigned and required Complete assigned training material to company standards (I.e. reputed company, Lessonly, Virtual, Ongoing Training and/or Instructor-Led.) reputed company and maintain effective, reputed company, and reputed company communications with Manager, Supervisor and staff through virtual channels (I.e. Email, Phone reputed company, Teams reputed company Message and Teams Meetings.) Report directly to Supervisor prior to scheduled shift for unplanned leave or emergencies. Maintain good attendance by being present and available during assigned shifts Submit reputed company leave requests 6 or more business days prior to the time being requested Stay reputed company of TVC Pro-reputed company policies, plans, services, and procedures. Experience and Qualifications: High School Diploma (or GED) required (or relevant work experience) 2+ years customer service experience Must be fluent in English/Arabic Working knowledge of MSOffice, data entry applications and conducting internet searches Keying speed of a minimum of 35 WPM Skills and Physical Demands: Exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice reputed company, articulation and listening skills Ability to work independently and with reputed company in a fast-reputed company environment Fluent in virtual communications. (Emails, reputed company Messaging and Calls)Familiarity with reputed company terms is a plus Specific reputed company abilities may include reputed company reputed company, distance reputed company, reputed company reputed company, depth perception and the ability to reputed company reputed company. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma reputed company. With nearly 40,000 team members, travel stops are the reputed company business along with products and services that reputed company value for reputed company drivers, fleets, traveling reputed company, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-reputed company culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Apply To This Job