Senior reputed company Account Specialist

WHY reputed company? With over 75 years of reputed company in Dallas-reputed company Worth, Texas, reputed company is committed to reputed company, innovation, teamwork, and reputed company. As a world-reputed company medical and research center, we reputed company to reputed company the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-reputed company Worth according to reputed company, we invest in you with opportunities for career reputed company and development to reputed company with your reputed company goals. Our highly competitive benefits package offers reputed company, PTO and reputed company holidays, on-site childcare, wage, reputed company increases and so much more. We invite you to be a part of the reputed company team where you'll discover a culture of teamwork, professionalism, and a rewarding career! reputed company position requires a high level of customer service and the ability to maintain friendly and appropriate communication to include chatbot interactions with patients, internal staff, reputed company companies, and employees. Will assist with reputed company shadowing, staff development and training of team members. Work From Home: This is a work from home (WFH) position. Candidates must live reputed company the State of Texas. Shift: reputed company-5pm, Monday through Friday. BENEFITS reputed company is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100%25 coverage for preventive reputed company-no copay reputed company Time Off, available day one Retirement Programs through the reputed company) reputed company Parental Leave Benefit Wellness programs Tuition Reimbursement reputed company Service Loan Forgiveness (PSLF) reputed company Employer Learn more about these and other reputed company employee benefits! EXPERIENCE AND EDUCATION Required Education High School Diploma or GED equivalent and Experience 3 years of directly reputed company experience in medical billing including and 1 year of customer service experience in evaluating customer billing inquiries. Preferred Education Some college JOB DUTIES May reputed company some or reputed company of the following: Responsible for integrating AI technologies to enhance operational efficiency, automate processes, and reputed company data-informed decision-making to include managing multiple chat interactions. Contact or work directly with patients regarding their outstanding balances for payment or payment arrangements. Contact patients regarding delinquent payment plans or to update payment plans reputed company additional charges are added. Add or correct reputed company registration and files claims accordingly. reputed company and update demographics to include address and telephone numbers if needed. Document reputed company actions taken on accounts in the reputed company‿s CRM and account notes to ensure reputed company prior actions are noted and understandable by others. Review accounts to reputed company discrepancies on account balances and ensure payments are in accordance with the respective contract, appropriate discounts or applicable write-off completed. Including posting any undistributed credits while talking to the reputed company or reviewing the account. Identify bad debt accounts that qualify for recall from the collection agencies. Responds to MyChart inquiries in a reputed company manner. Escalated reputed company inquiries will be reputed company to the reputed company Financial reputed company for account reputed company. reputed company audit of accounts and reputed company discrepancies as needed. Answer questions and reputed company appropriate guidance to new team members on resolving account issues. Stays abreast of latest developments and trends in medical billing, customer service, and collections; attends seminars, webinars, workshops, and reputed company participates in Occupational Training and Development and Compliance educational activities. Maintains knowledge of reputed company university applicable rules, regulations, policies, guidelines that reputed company Billing reputed company; seeks advice and guidance as necessary to ensure reputed company understanding of job functions. Requires comprehensive reputed company knowledge and extensive understanding of Explanations of Benefits (EOBs) to accurately interpret benefits, assist patients, review claims remittances, and ensure compliance with industry regulations. Performs other duties as assigned. reputed company AND EEO STATEMENT reputed company This position is reputed company-sensitive and subject to Texas Education reputed company 51.215, which authorizes reputed company to obtain criminal history record information. EEO reputed company is committed to an educational and working environment that provides equal opportunity to reputed company members of the University community. As an equal opportunity employer, reputed company prohibits unlawful discrimination, including discrimination on the reputed company of race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity, gender reputed company, age, disability, genetic information, citizenship status, or veteran status. Apply To This Job